The vast majority of my reviews are getting filtered and not showing up to other people. Can someone let me know how i get out of this situation - i suspect a couple of grumpy venue owners have reported my honest (if not very nice) reviews
it now seems all my reviews take months to appear !!!
Hi @RoyCruse
This issue happens more frequently than earlier.
It is always a good idea to go over all your reviews to make sure they all adhere to the guidelines, including:
Prohibited and Restricted Content
Format Specific Criteria (See under Text Reviews and Captions)
If you need to identify which of your reviews are hidden please see this useful tip.
A search will lead you to several similar posts. Here is one of them: https://www.localguidesconnect.com/t5/General-Discussion/Review-not-showing-up/m-p/2693273#M985544
Honestly we don’t have enough experience with this problem. So predicting when and if the problem can be solved by cleaning out any questionable reviews is something we would love to hear from you about should you try yo clean out your questionable reviews.
Cheers
Morten
Reporting a review doesn’t mean that the review will be taken down automatically, @RoyCruse
According to Write reviews and add ratings of places "Reviews may get taken down if others label them inaccurate or if they don’t comply with Google’s review policies.
Please check Flag and fix inappropriate content , where you can find more details about how to “Fix a review that was flagged by someone else”
If a review you wrote has been flagged and removed, you can fix it yourself. Edit your review to follow Google review policies — for example, you might remove a phone number or URL from the review. Your review will be automatically republished.
Google uses automated spam detection measures to remove reviews that are probably spam. Although legitimate reviews are sometimes inappropriately removed, these spam prevention measures help improve people’s experiences on Google by ensuring that the reviews they see are authentic, relevant, and useful.
Please also check the links provided by @MortenCopenhagen for additional details about content that may trigger a filter
Looking at your existing reviews that are still up @RoyCruse I would suggest avoiding emotive language and use of capitals. Stick to the facts of the experience and avoid interpreting the facts directly, let the reader read between the lines.
Paul
ps. that VonHous.com place shouldn’t even be on Maps really, it doesn’t have an address. Online businesses do not qualify to be on Maps @RoyCruse
Paul
Hey @RoyCruse ,
Thanks for reaching out to us!
As I believe @MortenCopenhagen provided you with all the needed information on your query, I will accept his comment as a solution. More information on that matter is available here.