my reviews are not showing up!

Hello there,

I am a local guide who usually post on google from time to time his review on the places that I visit, recently I noticed that I am posting some reviews on places that are not showing up! any help regarding this issue to fix it, please!!

4 Likes

Hello @OGN

Thus your doubt is unfounded.
Nevertheless, the following are the usual events through which a review appears.

The moment you post a review, that becomes visible on your profile

Next, that becomes public, if the review is conforming to the Maps user-contributed content policies.

https://support.google.com/contributionpolicy/answer/7422880?hl=en

After some days, that review becomes visible on the point of interest. Nowadays, that synchronization is taking more time because of current resource constraints.

Even then, I find out of thirteen reviews, only nine are visible on your profile. You need checking the balance in the light of the policies & remove the objectionable content.

1 Like

Hey, my post is there but the review on the places i visit is not showing! I tried to review a place on google and ask my gf to check if she can see it and she could not!

Hello @OGN

Please see my modified reply edited to add some more details.

Hello @OGN

Your review may not be showing publicly if you have included any of this: an email address, a URL or dollar or pound signs, or maybe another icon or symbol or special characters “&” “@” “( )” etc. Please check your review and remove it and let’s see if it publish; otherwise any or some of the words you have used are violating the rules.

1 Like

Hello @OGN ,

Thanks for reaching out and welcome to Connect.

Please note that I will accept @CT 's reply as a solution to your query, because he gave the full information you need.

The purpose of this feature is to help Local Guides find answers when searching on the Connect. You can take a look at: Tip: How do I mark comments as solutions?.

Since you’re new to the community, you might want to share a bit about yourself and get to know others in our monthly Introduce Yourself topic. You can also read the Your guide to Connect. In 14 helpful tips for using Connect you’ll find some great tips that will help you to get started.

1 Like

Hey, I just had a similar issue with one of my reviews. I can see my review, but my friends can’t.

Hello @MrsAnsa ,

The automatic rules might have marked your review as private because of policy violation. You can read more related to this topic in this article Prohibited and Restricted Content.

Thanks

So, can you tell me what is wrong with this review that it had to be blocked?

I wrote is to Sleep Galleria:

I normally don’t write my review until after the whole process is completed, but I just couldn’t wait. What I am going to do is give you guys an update after I get my products. If you ever want to experience what a true 5 STAR feels like, make sure you stop at this store. Below are my experiences with them from yesterday. 1. Walked in and greeted by Brandon. 2. Brandon helped us to understand what these types of message chairs do and why the different levels and types. 3. While we were trying the different products (he wiped everything down to make sure we feel comfortable during COVID-19), he went to make sure the specific one that I saw online was available. 4. He even helped me find the perfect pillow based on my descriptions of the problems I had with my sleep. Trust me when I say he found the right one because I went through like over 15 pillows from Temp. to Purple. 5. We finally made a decision and he made the buying process so smooth that I came out of the store very satisfied. I told Brandon that I was first skeptical on why they have over 200+ reviews and they were all 5.0 stars, but now I also have personally experienced this store, I can also say this was a TRUE 5 STARS service.