My local guide account is having a problem n i just realizing it, all the reviews i gave starting this year does not appear to the public, only i can see it but not others (public), i follow all the rules when reviewing n its my passion coz i love reviewing foods and places when im travelling, can u guys pls help fixed it asap. This is my local guide account https://www.google.com/maps/contrib/113618284872549986535/. Really hope it can be fixed and i can review as usual coz im about to travel the world soon. I already tweet and go to localguide FB asking for solutions but still no reply and nothing happen. Really hope my fellow local guides here can help me resolve this prob, thanks yall
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Hi @cheali welcome to local guides connect and thank you for reaching out.
On my side I can confirm that I can see your reviews, currently you have written 151 reviews and gave 37 ratings, your latest review was written at Kiman Hoi An Hotel & Spa hotel a month ago, followed by a rating. not sure if this is what you can not see. you will need to check if this happen only on your mobile device or even if you access your account from a computer laptop or desktop on a browser.
If you have broken some rules before, your reviews can be turned off, as mentioned here on Prohibited and Restricted Content and you can check this question on Google Help Forum titled Google reviews are not public with the same issue. This is just for reference.If this is not what you have been doing too, then you can check the below following tips.
Normally when things like this happen they get resolved automatically after few days. Sometimes you need to Clear cache & cookies on your device, logout and login again on your account. If this does not solve your problem then you will need to check if you are using the latest updated version of Google Maps, if not please update.
Since you are new here I would like to share with you our 14 helpful tips for using Connect and whenever you need clarity on something you can check our Help Desk board for more information. This community is about local guides, so we would like to know you, please introduce yourself by following this link and read how others introduce themselves, then you do the same by commenting below the main post there, here is the link on Introduce Yourself - February 2020. Cheers!
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Hello @cheali
Out of 186 reviews posted by you publicly, 35 are private. That means, only you can view those.
A review becomes private when
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Someone flags that as inappropriate or
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BOT or AI determines that to be objectionable.
You can edit these reviews removing the objectionable content. Then those will become public once again.
No one can provide some easy clues to what’s objectionable.
Nevertheless, one user has informed editing of two hundred reviews and the likely reason was the use of some shoptalk which is routinely used in everyday talk but not in any formal communication.
How to determine which reviews are private? You can find that in this discussion thread. https://www.localguidesconnect.com/t5/General-Discussion/Tips-on-how-to-find-which-reviews-are-now-private-using-Google/td-p/2164401
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This is my page n my latest review with high quality pic n words n yet still nobody see it accept me, u can open that place n u will never see my review… this really demotivated me to continuing contributing
A bit of a correction to @C_T 's description.
A review is removed when it violates the policies at https://support.google.com/contributionpolicy/answer/7422880. The initial analysis is done via algorithms, which are quite good but can have some false positives. Reviews are not removed because someone flagged them, rather flagging them gets them looked at again. They still will only be removed if they violate the already linked policies.
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