My Localguide reward didn't delivered to me

hello Team,

I got reward on 22nd Sept which I redeemed , as per deutche DHL its showing its shipped on 8 oct .

post 8th oct there is no updates , can you pls help here… I did not have any tracking code for Indian post which I can track locally

Tracking History### Date Status

04.10.2022 Shipment information uploaded to Deutsche Post
08.10.2022 Item received at Deutsche Post Mailterminal
08.10.2022 Departed Deutsche Post Mailterminal
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My localguide reward is ordered on 24 march and it arrived in india on 8 april but stuck from 8 april and didnt deliverd yet so please help me out when will it be delivered

Tracking number is - UQ254198939DE

Please help me

And tell me how to complaint it