I’ve been a great fan of technology and how its changing our lives every day. From someone who’s seen analogue phones to dial up internet connection, never had i ever imagined that technology would evolve as quickly and efficiently as it has in the past few decades.
On a random summer picnic day with the family few years ago, I randomly stumbled upon the contribute feature in google maps and boy has it changed my life. The first thing on my mind after travelling to a new place is always to put up my reviews/pictures as a local guide so people can benefit from my experiences whether good or bad.
One of the most interesting thing I’ve done as a Local Guide is that I stayed at a hotel some time ago and it was really really bad. So, naturally I had to write a review about it so that other people would be cautious. In some time, the hotel owner contacted me and asked me to delete the bad review and they would compensate me for it. In short, they were bribing me for a good review. However, i stuck to my first review and instead convinced them to actually improve their services. After a few days, they contacted me again to come visit them and I was very happy to see their hotel was much much better.
It gave me great pleasure to see that a few small sentences on the internet have such great powers to force people to give better services to their customers. After this incident, the hotel started getting better reviews from other customers as well and his business started booming. He continues to stay in touch with me and thanks me every time there is a happy customer there.