Missing Shipment! Please help

I had earned a gift as a Local Guides reward from Google Maps, and I had redeemed and applied for this gift. I subsequently received an email notification from Deutsche Post stating that my parcel had been dispatched for shipment on the aforementioned date. However, despite the considerable time that has passed since then, I have not yet received the shipment.

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I had earned a gift as a Local Guides reward from Google Maps, and I had redeemed and applied for this gift. I subsequently received an email notification from Deutsche Post stating that my parcel had been dispatched for shipment on the aforementioned date. However, despite the considerable time that has passed since then, I have not yet received the shipment.

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Hello @Soukat_Hussain , first of all, I would like to congratulate you, from now on, you can contact the local shipping company to receive news about your gift from the general shipping company.