When people started sharing things on the maps they have been updating with the respective points for the contribution. The very recently I’ve faced this issue that i made some of the contributions and upgraded to level 8th and i made some of the contributions after that,but as i went through the contributions the following mark has been down showing of level 7. so the details were can be checked by the time above.!
My app were updated one, but still their some issue need to be fixed.
I have modified a lot of place names. I have received from google that the change are ok and now the changes are online. But I don´t have received any points.
I also have added some missing websites. But also here no points. I’m just waiting more than 72 hours. What I have doing wrong?
We would like to inform you that sometimes the points might take while to be updated on your profile. So your patience is very appreciated in this case.
I also wanted to let you know that I’ve moved your post to the topic section How-tos where if fits better. Please avoid posting on AR board anything that is not related to the AR. =)
I’d like to inform you, sometimes photos get removed from the maps, reviews get turned down for policy issue, etc. This could cause points decrease.
PS: I’m moving your post to the How-tos section, because we discuss all issues and questions there, and you might get help faster and easier in that topic section.
I have been participating in Maps Local Guide Program for a few years. I reached Level 7, 11,000 points, recently got 50 likes and Master reviewer. However, I lost 5,500 points today. It shows I only have 1 review, 0 ratings, 0 likes, and 0 views. All of my 275 reviews are still visible, but not summed up. Photo counts are were not disrupted. Any suggestions on how I can recover the lost data?
The “Your contributions” section is currently going through a disturbance in case of some LGs @macrobb2000
Let’s hope for a resolution in a week.
Meantime, I suggest you check your profile in an incognito mode.
That may indicate reliable information.
I am tagging @VasT on your post, to see if there is something wrong on the background
On the meantime, I want to let you know that "reviews may get taken down if others label them inaccurate or if they don’t comply with Google’s review policies. You can’t contact someone who left an inappropriate review, but you can request that Google remove it.". as indicated in Write reviews and add ratings of places
Thank you for tagging me in to this post @ErmesT ,
@macrobb2000 thank you for reaching out. I would suggest you to force a log-out on your devices by clicking on the Log Out button in the UI, clear browser cookies/cache, and Log back in.
Ermest, my situation is just like the one the just got resolved. I tried login from multiple computers and devices, same result. I also tried incognito mode, same result. It sill only shows 1 review, but all of them are there.
When you reply, please tag the person you want to mention using @ , and filling the pop-up with the username. In this way we will be notified about your tag.
I can see 278 review in your profile, and 10.460 point
@macrobb2000 , let’s wait for 48 hours, and if your points are not restored, we will escalate your issue to the team. Post here and tag me in the way @ErmesT showed you. We appreciate your patience.
This has happened to me and as I wrote in my recent reply to a previous post about this same problem, and as suggested here by @VasT , I resolved this by logging out and clearing my browser cookies/cache.
This happens from time to time and is usually temporary @ChadSmith with the points returning in time. It could mean that there is spam cleanup going on too.
Things like contributing too many photos to a place, contributing photos to places that shouldn’t have them like cities and streets, selfies and duplication get cleaned up from time to time.
If you’d like private feedback on your contribution profile you’re welcome to PM me the link to your contributions.
Some LG’s are facing a disturbance in the “Your contributions” statistics.
I rarely answered, “Not sure”. Even then, my answer count is becoming zero frequently. Surprisingly, that keeps on wavering between zero and the actual figure.
Hope to get that corrected soon.
I feel very sad. we earn those points hard way. and what they do is decrease pint in thousands., but at the time of giving, 1 point for rating 5 points for photo, 7 points for video, 5 review. sad
also, what exactly we should do, when we really not sure about the question asked.
