My 360 photos from a trip that i did to Turquey has gone too ( 31/03/2019 to 08/04/2019).
The place includes Istambul and many cities in the Turquey.
Any help to recover them?
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My 360 photos from a trip that i did to Turquey has gone too ( 31/03/2019 to 08/04/2019).
The place includes Istambul and many cities in the Turquey.
Any help to recover them?
Hi @fnery99 ,
Thanks for reaching out.
Can you please give us a bit more information when this issue started happening? How many photos of your reviews are missing?
There are several reasons for a photo not to be visible on Google Maps:
- Photos might be marked as private. This can be done either by you or by Google if they do not adhere to Maps User Contributed Content Policy will be made private and only visible to you.
- Poor Internet connection
- 360 Photos should be at least 7.5MP (4K) with a 2:1 aspect ratio and not more than 75 megabytes in size
By the way I am going to relabel your post to the How-tos section of Connect, because this is the place where you can ask questions and share tips.
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I think that is missing between 5 and 10 photos. The photos was taken with the same Iphone than the others that is published in my profile. The app, in older versions, saved the panorama that i could upload again, but in the actual version i can not find them in my photos. These photos are very important to me (sentimental reasons), please help me to recover them.
Hi @fnery99
Do you mean that you never uploaded the photos? On Android, the photos are saved in a folder (usually named Panoramas), an I have an automatic backup on my Google Photo account.
On your setting you have an option for removing the photo after the upload, please check your setting.
If the photos have been uploaded to Google Maps, you should be able to download them using Google Takeout
I tell you exactly what i did:
In my trip i took 360 photos with Streetview app for ios and when i returned to hotel i used the wifi to upload them with success.
Normally the panoramas stay in my device, but it was not the case.
When I try to see the panoramas they are not there and not in my device.
Hey @fnery99 ,
Unfortunately as already mentioned these photos may have been flagged for removal by the Google Maps automatic filters if they did not adhere to the contribution policy. If this is the case, you will not be able to recover them.
Hi @fnery99 ,
Thank you for reaching out. I am letting you know that I merged your post with your previous one since it is about the same issue.