Missing Local Guide Reward: Google Maps Pin (Redeemed)

Hi Local Guides Team and Google Moderators,

I am reaching out regarding a physical reward (Special Edition Google Maps Pin) that I redeemed a while ago, but never received.

Here are the details of my situation:

Item: Google Maps Special Edition Pin

Issue: The item never arrived. When I checked with the postal service, they mentioned that small untracked economy packages cannot be traced and advised me to contact the sender.

Since there is no tracking number for standard mail shipments, could a Google Moderator or Connect Team member please check if my order details can be reviewed, or advise if a replacement can be requested?

Thank you for your support and guidance!

Best regards,

Saai (Level 6 Local Guide)

Images: [REDACTED]

Hello @Saaiprasannah,

Your personal information was removed from this topic. We do not encourage Local Guides to share private information publicly on Connect to protect yours and other users’ privacy and safety.

Please take a moment to review our Local Guides community guidelines and check these useful tips on using this community before posting.

Additionally, we are sorry to hear that you haven’t received your reward. If it has been longer than 6 months since your initial order, the offer has expired and replacements are no longer available.

Last but not least, I changed some of the tags of your topic as they were not relevant to your story. Make sure to add tags that best describe what you are sharing.