Maps app bug

When I open the Google map the default lap failed to load. I update the app but still not working. I have pixel 3a phone

2 Likes

Please shat the version number of the Google Maps App and your android system, @EyalD

Please, try Clear cache & cookies, if you have not already done so. The link has step-by-step instructions for Android, IOS, and Desktop. Just select the relevant tab at the top.

Does the satellite layer load OK?

Best of luck
Morten

Hello @EyalD

The map view is not showing roads, is that the problem? Or something else?

First, try removing the cashed data. If that doesn’t work then clear the stored app data also.

To do that, you will have to access the device’s setting. Look for Apps and permissions and locate the Maps app in that.

@EyalD

Yesterday I run into a similar problem where the Maps app was not displaying the route however the audio instructions could be heard.

I immediately reboot my android device though not sure if that itself cleared the cache files as suggested by @MortenCopenhagen but it did the trick and Maps was back to normal again.

Hi @EyalD ,

Thank you for reaching out.

Did you try following the tips @MortenCopenhagen shared with you? Is it working normally now?

By the way, I’ve noticed that your post has a Dutch language label. Please note that I’ve removed it as your post is written in English.

To learn more about those labels I recommend you to take a look at the following article How do I find posts in my preferred language?.