The connect app seems to be working really slow for me. Is it a problem that only I am experiencing or do we have some more votes for.
Click an option takes few seconds to work.
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I am experiencing the same issue. I thought, My cellphone is slow.
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Hello Google
Namaste and Jwojwolapa!
I found this local guides connect live’s website is extremely slow as compared to any other sites hence it’s killing the precious time unnecessarily. Therefore I request for making this site lightning fast so that local guides like me can consume better and quality time not only for professional but also for family too.
Thank you.
My name is Prachand Man SINGH
And I am a local guide level 6
From Himalayan country, Nepal.
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Hello Mr Prach!
Yes I also felt this site is very slow and time killing too. Thanks for sharing your opinion.
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Hello @Sabmohmayahai ,
Thank you for sharing, but what you shared sounded more like an issue rather than an idea and I’m moving it to the How-tos topic label.
I recommend you to log out, clear your cache and cookies, then try to log in again.
As additional tips, Idea Exchange is a place on Connect for Local Guides to share their feedback and ideas with our team to tell us about a way to improve the Local Guides program.
To learn more about the Idea Exchange, you can read this article How do I use the Idea Exchange?
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Hello @Mr_Prach ,
Thank you for sharing your experience with us.
I would like to recommend you to log out, clear your cache and cookies, then try to log in again.
In addition to that I will merge your post to an existing thread about similar topic, to avoid duplicate posts.
For additional information about Idea Exchange, you can read this article How do I use the Idea Exchange?
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Yes exactly, I am also feeling same.
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Thank you very much for sharing information. Thank you.
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Hi @AngieYC
Thanks for your response. I am using the local guides connect mobile application and it is very slow to respond. Android version 8.0
I have observed by clearing cache too.
Also, can you explain why should an issue fall under the How-tos label ?
Is there a different label where we could add such issues or improvements ?
Thank you
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Hello @Sabmohmayahai ,
I want to clarify here that currently Connect does not have any mobile application. The only way to access Connect is via browser.
I would like to know which browser do you use and the version?, to investigate further regarding your issue.
How-tos is a place for questions and sharing tips, including issue so we can help investigate further and other Local Guides can jump in the thread when they found similar issue.
As for improvement you can share your suggestion in the Idea Exchange section, but make sure when suggesting an idea to be as specific as possible so that we can fully understand it.
Hi @AngieYC
Thanks for your response,
I have attached images for how I use the local guides connect on my phone. Seems like an app to me.
Apart from that, I have used it on latest version of chrome on windows 7 laptop.
Thanks again!
Chitwan Arora
Hello @Sabmohmayahai ,
Thank you for the additional information, I would like to clarify that Local Guides never launch mobile application, to avoid any confusion.
The screenshot you shared is just a shortcut that is similar to an app, as explained by one of our Local Guides @SeanK_1 on his post about Create LG Connect Shortcut.
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