Magazine offer not working.

I got an email to claim a magazine subscription from Google local guides and I can’t claim it. The link provided does not work, it won’t load.

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Same here. Webpage doesn’t load properly Occasionally, I am given a captcha to do

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I only get a blank web page, you got further than I did.

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Hopefully you were able to find a resolution.

@KlaudiyaG Can you help us on this one?

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Hi @Christyna ,

Can you please tell me the exact name of the magazine that you are referring to, so that I can better assist you with your issue?

Thank you in advance and bear in mind that I’ll be looking forward to your answer.

P.S.: Thanks @StephenAbraham for tagging me!

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It’s not a specific magazine, the link provided in the email to claim my rewards does not work All I get is a blank web page .

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Hi again @Christyna ,

As there are quite a few perks launched at the moment I’m not sure which is the one that you have received. Would you mind sharing a screenshot of the email that you have been presented with? This detail will help me tremendously with my work.

Thanks,

P.S.: When responding to someone, be sure to tag them (by writing @ before their name) in your post or reply so that they’ll receive a notification that you are trying to reach them.

Im getting the same thing here are some screen shots

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Hello,

I jsut received an email with a perk. When I click the link to get the perk, I get an error that says the page wont load. How can I receive this perk.

Thank,

Lauren

lemsfo

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Here are screenshots of the email. I’m having the same problem, the browser just times out and I can’t access the page.

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Just received an email saying that I’ve unlocked a perk. But the “redeem now” link is dead. I get a “This site can’t be reached” error. I’ve tried the link on both desktop (Windows/ Chrome) and mobile (Android/ Chrome). Can someone tell me how to escalate so I can redeem the perk?

Thanks!

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I just got this offer and I’m experiencing the same thing .Any fixes yet?

Hi there, I just received an email from Google Local Guides to redeem a perk. However, the link doesn’t work. does anyone please help? Thank you.

Same issue here

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Today google sended me email with redeem code to subscription offers from The New Yorker, Vanity Fair, WIRED, Allure, GQ, and Bon Appétit.

When I click on the button in the email the browser open with white page!

any solution or new link to redeem the code?

Thank You

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I have same issue…

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I am having the same issue. Google search seems to show a trend of this issue.

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Same issue here.

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