G’day!
This is Anu, a Local Guide from Melbourne, Australia.
I became a Local Guide by chance after seeing an opportunity to share photos that I make as a hobby.
Google has become the universal platform of searching for anything available on the planet and I found the photos and experiences shared by other users to be vary valuable before choosing among numerous options available.
Maps makes it possible to add business or other entities to a particular geo-location providing users with more options.
I became more focussed on business entities as this is what users as consumers frequently or as and when necessary search for products and services but only become helpful if one can understand the level of their service satisfaction by similar users. Sharing such impartial personal experiences will help good businesses to thrive while providing not-so-good ones with an opportunity to improve addressing consumer concerns.
I have personally experienced a trend where businesses however big or small respond to such reviews and offer an opportunity to correct an unpleasant experience or assure to address the same in future.
This way I am able to contribute to making the Maps more meaningful while confidently using others’ reviews in my needs.
Thank you