Lost 1 mill views and 1500 achievement points?

Connections & celebrations
1

Not sure what happened but can someone look in to my account? Over the last week I have lost my top photos, some had over 300k views and my achievement points have gone down from ~5,100 to 3,800 and for some strange reason I am still lvl7 here in the forum but lvl6 in the app.

If any mod/admin could take a look and help me I would really appreciate it. ( @AngieYC @KatyaL @MortenSI )

Many thx,

//Roland

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2

Hell0 @Rolle

This is an answer from @MashaPS for an post like yours. Maybe it helps already.

"Thanks for reaching out.

Please note that points loss might occur for several reasons. Please check in advance if you have marked your contributions as private. Additionally, some of your contributions may be marked private if they do not adhere to our Maps User Contributed Content Policy (reviews, photos and videos). This results in a points loss. Please take some time to check your contributions and check what has been marked as private.

By the way there are a few updates to how your answers to questions about places on Google Maps are stored and how you need to enable a setting to answer future questions:

  1. You must enable general activity in My Activity to answer questions about places on Google Maps.
  • Any answers submitted when this setting was disabled may be removed, and as a result, your Local Guides points will be removed for those contributions.
  1. When you visit My Activity, you will be able to see answers you shared and control what is saved.
  • If you delete a specific answer, or if you delete the activity for the day, or have the 3 month / 18 month deletion enabled, it will delete those answers.
  • If you delete answers to questions during any time frame, your answers will be deleted from Google Maps, and as a result, your Local Guides points will be removed for those contributions.

Please keep in mind that, with questions like this, you can always tag a Google Moderator for assistance. I shared the link to the list with all our usernames."

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