Local Guides without the capacity to be one.

Google Maps contribution stories
1

What is the possibility that the same Google Maps “Local Guide” will encounter EXACTLY the same service problems in 2 different restaurants? Apparently the Local Guide Jonathan Mateos has succeeded. In both reviews (obviously 1 star) it coincided with exactly the same and fatal coincidence of poor service. He tells us about a “Spanish waitress with long hair and a ponytail” in a review about the TXAPELA restaurant (Paseo de Gracia, 58, Barcelona). I leave link. Within the profile of “Jonathan Mateos” look for Txapela with 1 star.

Here link to the review (in Spanish)

And the same “Spanish with long hair and ponytail” also reappears in a Tripadvisor review but in a different restaurant. The TXOKOA DIAGONAL (Avenida Diagonal, 593, Barcelona). You can search for Txokoa Diagonal and the review, this time under the name “Jonysaul” and obviously 1 star and curiously on the same dates. In addition, the wording of the complaint is very similar …

Here link to the review (in Spanish)

The opinion is entitled: Terrible service from the waitresses (Servicio Pésimo de las camareras de sala). If you read my answer you will understand the anger after inquiring a bit about a character who discredits the good work of the other “Local Guides”. Much algorithm and AI and the system is not able to give truth to my arguments and continue to maintain a review that is clearly a fallacy? The anger goes to both Google and Tripadvisor.

2 Likes
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Hi @ClubGourmet

If you are sure these are fake reviews you can flag them as, spam.

I do not know but I expect you can do something similar on TripAdvisor.

Cheers

Morten

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Hello @MortenCopenhagen !

Thank you for your reflection regarding my comment. It will soon be 10 years since I am dedicated to the OnLine reputation of restaurants and I have come across all kinds of opinions, usually constructive and therefore welcome. However, there are always a few percent of stupid people looking for their bit of glory on the Internet and happily leaving shit.

After so many years and having read and responded to thousands of reviews I have created a kind of sixth sense that makes my alarm antennas vibrate, and boy, it does not fail!! The type of writing, the misspellings, the syntax and other details make them visible, but as long as they do not violate the “sacred (and at the same time limited) guidelines”, there is nothing to do. The only thing left is the pleasure of leaving the individual who writes like a dirty rag in the answer (politely but forcefully), but the minimum score remains and will remain there by subtracting points.

Sometimes I have the pleasure of exposing the man who writes nonsense in such a way that he removes opinion himself. Me 1, Google 0 :grinning:

Regards, JM - ClubGourmet
Barcelona