Tagging @DeniGu for help on this issue.
Today I received an email from the Google Local Guide team regarding a new tile in the Scrabble Go app.
However, when I follow all the steps that are in the email, there is no invitation showing when I open the envelope.
What should I do to makes this work?
TIA!
Stephen
I also got this email. I saw it as an advertising stunt (a paid marketing ploy) for a game and nothing else. Proabably of no value to me as I am not interested in another game. So I did not even try to redeem it.
If you succeed in getting this perk, please share how you like it.
Cheers
Morten
Exactly the same for me too. My browser is logged into facebook so it auto loads the game in FB and then I don’t see anything in the mailbox.
Hi @Stphn and @alisonrwu ,
Thank you for reaching out about the Scrabble GO reward for Local Guides. I’ll check with the responsible teams and contact you additionally.
Hi again @Stphn and @alisonrwu ,
If you are having trouble redeeming the offer, please submit a ticket to the Scrabble GO team at https://scopely.helpshift.com/hc/en/28-scrabble-go/contact-us.
You can also submit a ticket in the Scrabble GO app by going to your profile, clicking on the setting/gear icon and selecting “contact” in front of Contact Customer Service.
Please note that this offer can only be redeemed on mobile devices and is not available through desktop.
I’ll mark my reply as the solution so it’s more visible to other Local Guides who might be experiencing the same. Thank you!
