hi guys,
my name is Yousif Thaer and my account suddenly suspended from here and also my stars disappeared on google maps without any reason, I did read the rules and I didn’t do any scum or, a lot of fake reviews, I believe something wrong happen to me.
note that this is my account link https://maps.app.goo.gl/My7CkzZ8nCq8DTse8
please if anyone cam help I’ll be appreciated
Hi @user_not_found
As your account has been suspended, here below you will find a link to know how to contact the Local Guides Team for a verification of the account:
Please remember that, who is banned, through the account, is the person that is managing it, as the account is not acting independently of him.
Bookmark this link, and follow the instruction in there to know how to contact the Local Guides Team: Why was I removed from the Local Guides program?
"If you think you may have been wrongfully removed from the program and your account hasn’t been reinstated for more than 10 days, don’t create a new account to post on Connect. (That’s against our program rules, too.)
Instead, fill out the Appeal form, letting us know you’ve been removed. Be sure to provide us with your Google Maps profile URL so we can look into it. It can take up to three weeks to investigate banned accounts, so please be patient. The team will reach out privately as soon as they have an update.
For your privacy, please edit your post, removing the contact informations in there. The team will not use this post to contact you.
Close this account now. Having two accounts is against the program rules
Thank you for reading
Hi @user_not_found ,
I am glad you already received a complete answer from @ErmesT and that’s why I am marking it as a solution. I can add that the Local Guides team may remove users from the program if their contributions violate our Review Policy, Local Guides Program rules and/or Google’s Terms of Service.
This does not affect other services associated with your Google account, like Gmail. However, users are ineligible from participating in the Local Guides program and receiving related benefits.
Since you already used the appeal form, I suggest you wait until our team reviews it. In the meantime, I also wanted to remind you that creating another Local Guides account once the first one has been suspended goes against our Terms and Conditions so you should exit the Program with the current one.
I also wanted to let you know that I moved your post to the How-tos board, which is the most appropriate section of the forum for this kind of content. Thanks for your patience.
please a friend has the same problem, he is at level 5, the google team has confirmed to him that the account suspension is final but for no reason, yet he scores more than ten thousand views per week
he does not have the hand to contact the local guide assistance team, I would like to inform you that he manages two establishments on the suspended account, maybe this is the reason …
Thanks for your help