Local guide account suspended

Google Maps tips & tricks
1

Hello all,

Am here to help my son out his account was blocked because he hadnt logged out his account at a

cyber centre. And someone had written 400 fake reviews on dominos and pizza hut ! Due to that google has blocked his account. Theres no response from google on any platform including twitter and facebook also.

Will his account ever be activate again or all his hard work is down the drain

providing the link to his profile if any one could help

[REDACTED]

5 Likes
2

@user_not_found For case of suspension, do continue to follow the official process as per what you have done, ie details in this link

https://www.localguidesconnect.com/t5/Help-Desk/Why-was-I-removed-from-the-Local-Guides-program/m-p/568236

It could likely be higher than normal requests, so may take a bit more time.
How long ago has he tried to contact through the social media platforms?

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sir for almost 4 days and no response

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@StephenAbraham Your help would be greatly appreciated

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@user_not_found

Wait at least 10 business days. If after 10 days your son will not receive any reply, write again on the social channels, as indicated by @StephenAbraham

Also, for everyone’s privacy, please remove the link to the profile from your post. The link will not be used to verify the account

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@ErmesT @StephenAbraham Sir thank for your response no other way to reach google and explain the scenario???

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Hello @user_not_found ,

Thank you for raising this issue. Whenever you face any issues keep in mind to always tag a Google Moderator

so one of us can assist you on time.

Keep in mind that I have redacted the link that you shared as sharing publicly private information is not allowed on Connect.

Please be reassured that if your son has already wrote on one of our social media channel about this issue, it will be shortly reviewed and handled accordingly.

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~~ @TsekoV @ErmesT @StephenAbraham ~~

See this

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@TsekoV @ErmesT @StephenAbraham [REDACTED]

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Hi @user_not_found ,

Please note that it is not allowed to share personal information here on Connect thus I deleted the screenshot you posted. If the issues has been shared on our social media channels, your son will be contacted shortly.

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out sorry thank you

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@TsekoV @ErmesT @StephenAbraham No update still now what ?

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Hi @user_not_found ,

I would like to reassure you that your son’s issue is currently being handled. If he shared his issues via our social media channels, a member of our team must have contacted him. However, we cannot share further information about our investigation.

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@TsekoV sir no one contacted yet sir

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@ErmesT @StephenAbraham please help sir

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@user_not_found

Connect Moderator are Local guide, like you.

I know that you want to have thay account unlocked for him to be able to submit an application for Connect Live, but the Google Moderator @TsekoV already responded minutes ago, giving you the best advice possible. So please follow his indications

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@TsekoV Sir no one has contacted yet !

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Hello @user_not_found ,

Please stay reassured that the issues is being reviewed. We cannot share any details about the investigation, so you needn’t ask every few days. When we have a result, a member of our team will contact your son personally.

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@TsekoV Thankyou soo much sir :pray:t2:

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@TsekoV Sir only 10 more days to submit the application! I know its very much irritating to disturb you again and again ! But yet there’s is no response from google :pensive: