Issue when adding a Missing Place.

Hi @brittym @avikadua @sonnyNg

So sorry to escalate this to you guys, but… SOS … my earlier posts on same issue havn’t got any response or solution.

Am unable to add even a single new place since last 3-4 weeks, every-time the same issue. The Arrow button used for submission on the top right side of screen darkens as shown in attached file, but then… Nothing… nothing happens. And i’ve seen internet speed falls to something like 0.3 kbps or even 0.0 kbps even though other applications are running @ a good speed.

I am editing places also, then the same arrow button is working fine (like a hot knife thru butter) !!

Please find a solution to this.

Since i have already added at-least 30-32 places, so am sure am not making any silly mistake.

I personally feel this is Google maps app related issue.

Thanks,

cs g

20 Likes

Hi @goelmyself ,

Thanks for reaching out to us!

We will make sure to check from our end. as just to be sure, would you mind checking if the missing place would have their phone number and website for contact?

Just wanted to let you know, that the current post would be put as a separate one in How-tos and a title would be added (please, do feel free to edit it in case it may represent better the main subject), for further convenience.

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Hi @sonnyNg ,

Thanks for your reply. First update, I tried again around an hour after my post, was able to add 3 places one after the other!!

Secondly, no, I often don’t add the phone number of these places. And most of the new additions from my side are small shops who don’t have a website.

From what I have seen, adding or not adding phone and website doesn’t have any impact on this issue.

Afraid this issue will re-occur.

Thx

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Hi @goelmyself ,

Thanks for the further details!

If there would be any update in regards of the issue, please do not hesitate to share. : ]

P.s: Would you mind telling us the model of the device, the OS version as well as the latest update of the Google Maps application?

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Hi @sonnyNg ,

am using a Redmi/Xiaomi Note 5 here in India, with OS MIUI Global 10.2.1.0. No updates pending on this one.

Android version is 8.1.0 OPM1.171019.019

Lemme know if any other info is reqd!

Thx,

cs g

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Hi @goelmyself ,

Thanks for the information.

For the moment it should be enough, as for any possible development. : ]

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Since i do raise the issues i faced, thought i should raise the positive aspects (resolutions) too!

After all, you Googlers are doing a great job!

Well, i have already added a couple of places in last ~2 days, didnt face even a single issue.

Now the submission button works like a charm!

Thanks again,

cs g

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Hi @goelmyself ,

Thanks for the update. : ]

Let’s check in a period of time if the current state would be a constant one.

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Hi. Everything going well, so far, regarding adding new places.

But noticed two new issues: I’m trying to add an ATM at a location, but my submission is being automatically rejected. During submission it shows me two similar places (one in the same sector & one elsewhere), but they are different places. Already had my submission rejected twice.

2nd : Some people add places in local language, Hindi, for example. SO the place name is written in Hindi.

But when i input the place name in english, i cant find it & i think the place doesnt exist. So i go on to add a new place.

Any option to display such places to avoid duplicacy?? Since its not possible for me to search a place in different languages everytime! I also dont know how to type in hindi or punjabi language.

2 Likes

Hi @goelmyself

I am responding to your first question. ATM is a very sensitive subject, with a lot of “scam” activity in there. In my opinion it is very normal that an edit about ATM will be rejected, as it should be managed by the My-business page of the bank itself

5 Likes

Hi @goelmyself ,

Thanks for the follow up. : ]

I think what @ErmesT have shared would be an important remark regarding the addition of the ATMs on Google Maps.

In relation to your second inquiry, I may have a proposal that you could give a try:

  • In case you may operate on a desktop, you may first need to click on the Menu (≡ icon), then proceed to choose the language of preference (in this case, we may pick English). After that, do give a search for the regarded location, and you tap on the Suggest an edit of the place itself, then tap on Change name or other details. From there, you may provide the name in English.

  • If you are on a mobile device, the steps are similar, however you may need to change the language on the phone itself.

Do let us know if the mentioned above could be useful.

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Thanks @ErmesT ,

that puts things in perspective!!

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@sonnyNg ,

i believe i couldn’t clarify my 2nd remark well enough. My bad.

I live in Northern part of India where English, hindi & punjabi are the main languages. In India, language could change within 100 kms especially in you are in southern india e.g., tamil, malayalam, kannada, bengali etc depending upon your location.

I search for a specific place in english as am comfy in english. But the same place has been added in hindi by someone because it was their default Google maps language.

Since i cant see the place listing when i search in english, so, here my issue starts.

Yes, i can try searching for same place in hindi as well as punjabi too, but just imagine if i am travelling in Southern india…

I know, this thing’s a little bit complicated, but, wanted to bring to your notice. Maybe some solution will come up.

Cheers!

2 Likes

Hi @goelmyself ,

Thanks for clarifying!

It would seem that the suggestion would be aimed at another situation.

In case the mentioned above could be formed up as an idea, feel free to share it with us on the Idea Exchange board. : ]

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@sonnyNg ,

I added two places around 45 mins ago. I got the confirmation of submission (where it displays 15 points added), but the places are not yet showing in my edits section.

Is it normal or an issue??

Thanks,

Cs

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Hi @goelmyself ,

Thanks for reaching out!

The issue occurred on your device Redmi Note 5, correct? : ]

Would you mind also give us a brief description of the two locations that you have attempted to add?

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Yes @sonnyNg ,

i added both these places today. DO i share the details, snap & map location of area with you here or thru PM??

thx,

cs g

Hi @goelmyself ,

You may indeed share here, or if you prefer to have them shared privately, instructions to do so would be shown in a private message. : ]

Hi,

here’s the location of the area in google maps where i added both these places :

https://www.google.com/maps/@30.713697,76.7882092,17.05z

Snapshot of both businesses is added along with a screenshot highlighting the general area of these businesses.

These places are in Sector 30, Chandigarh, India.

Am positive i got confirmation after adding both

these places, that white background window where the numbers go from 1 to 15, and then it says, success.

Lemme know if anything additional is…

Thanks,

CS

1 Like

Hi @goelmyself ,

Thanks for additional information! : ]

For the moment, I would suggest to let it synchronize a bit to see the outcome.

P/s: Would this location be corresponding to your second added location?

1 Like