Incorrect Reviews in my area

I was looking at an antique store in Eugene, OR and its reviews. I have been to this store many times and have always gotten friendly and helpful assistance I even know many other people who have had the same experience. There is a customer that left a one star review who is another local guide in Eugene, OR. I believe they were writing a troll review or have a personal problem with the owner. I would like a moderator to contact me about this so it can be resolved.

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Hi @JagelsAustin ,

Welcome to Connect!

If you find a review or photo that you think violates Google Mapsā€™ policies, you can use the ā€˜flag as inappropriateā€™ icon next to the contribution or ā€œReport a Problemā€ if you are using Google Maps on desktop. We unable to verify the authenticity of reviews from either the person writing the reviews or the business complaining about the reviews as well so situations like these typically require additional rational for removal.