I’m feeling frustrated by the process of submitting edits to Google, because it doesn’t allow us to comment on the edit. I submitted an edit to a local shipping company location because the phone number was missing a digit. This made the phone number effectively 6 numbers, and if you dial it would result in a wrong number notification. I submitted the correct number and my edit was rejected. https://maps.app.goo.gl/WB9KKt14rCQz8uJe6
Now I’m looking at a local dog park. There are three entrances and Google defaults to the middle entrance, which has just been permanently closed by Parks staff. The only access points are the west and east gates. I suggested an edit to move the access point to the west gate, with sufficient street parking. There’s no way to explain this in the review process, but I have added a general review with a photo that clearly shows the closed gate. https://maps.app.goo.gl/dR7LLMKYcC5VkqAw6
A painfully simple solution to this is to allow guides to submit a comment along with their proposed edit. That would provide needed context to reviewers. Sadly Google still lists the “6-digit” phone number to the shipping facility I flagged, and continues to direct traffic to the closed gate of the dog park.
The notion that some notes would help human operators approve edits more correctly sounds good, but in reality all (or almost all) edits are approved by an automated AI system.
It is a bit strange that the correct phone number is not getting approved as the business is not claimed by the owners.
Did you check that the number when looked up in reverse shows the same address? Adding a national number will not get approved. Using online phone directories allow you to perform a pre-verification of your edits.
Hit the Community tab at the top and make a post. You need to specify the three entrances by sharing the Maps links. And please specify which one us the primary one
Before I put this post up, I went to the page on desktop and submitted the edit again, this time it was approved instantly and cleaned up the cumbersome formatting that had included the country code (wildly unnecessary). I’m happy it went through. In the future I’ll wait until I’m on a desktop browser whenever possible.