Impossible to insert a video in a reply under Announcements

Hi @AngieYC

Is this bug also already on the to-do list:

In the Announcement section, it is not possible to add a video inside a reply. A dialogue box pops up but the field to add the YouTube link is missing.

Cheers

Morten

6 Likes

Hi, @MortenCopenhagen , can you share a screenshot?

This is what I see on mobile

1 Like

Sure, @ErmesT

Cheers

Morten

1 Like

Thanks @MortenCopenhagen

I am sure you did it already all the debugging procedures. As you can see the pop-up window is working for me on mobile.

I suspect some glitch on your side, or in some specific Device/OS/App, so maybe giving more details may help to debug the issue.

I use a Pixel 3 on Android 12, security update October 5, 2021. My browser is Chrome, Version 98.1.4758.87

However I agree about a potential Issue, as on desktop the button to add the video is not visible on my side in blogs (Announcement and help desk) @AngieYC , while I can see it on mobile

@ErmesT

Restart browser, restart phone, clear cache, alternative browser all tried to no avail.

Android 11 .0.0.174

Chrom 97.0.4692.98

I think the add video button has been missing on Desktop for a very long time.

Cheers

Morten

1 Like

Hi @MortenCopenhagen ,

Thanks for flagging, I tested on my end too and as @ErmesT the video feature appears as intended. @MortenCopenhagen regardless of how it looks, can you still add a link to the field?

For the video function that’s missing on desktop (blogs), I will inform the relevant team and keep you updated.

3 Likes

@ErmesT

Testning from my backup phone shows the problem is not isolated to one device.

Cheers

Morten

@AngieYC

No, it is not possible to set the focus by tapping between/on the two horizontal lines.

Thanks

Morten