i havn't received my reward what should i do

Connections & celebrations
1

I havn’t received my reward from local guide it is already been 4 months cross what should i do and it is still showing in germany

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Hello @Sayantan12 ,

First of all if you haven’t already, please read “Question about a Local Guides reward email? Read this first”.

Either your package is stuck with the shipping company or the customs.

You’re not in this alone, a lot of people are having this issue and there is nothing to do other than wait.

You can order a replacement reward by filling your credentials on the bottom part of the FAQ page.

But before you order a replacement please consider that it may take even longer to get.

Thank you for being patient.

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@Sayantan12 .تحياتي لك.ارجو لك الصالحه الجيده والنجاح.سوف يقوم إحدى أعضاء الفريق بالجواب على تسألك.اتبع ما ذكره الأخ الان.

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مرحبًا، شكرًا لك، لقد قمت بالفعل بتطبيق ما قاله لي أخي

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