I haven't received my Google Guides special edition socks perk

TRIDIP099 · May 26, 2019, 2:06pm

HOW TO GET special-edition perk! for Google local guide. I placed the special edition perk on mid February 2019, but have not received yet, kindly help / advise.

Brijesh0808 · February 25, 2019, 7:01pm

Hello,

I redeemed a local guide perk i.e. special edition socks! But I didn’t get any confirmation mail. How will I make sure that the order is recieved by them?

What’s the surity that the they will deliever it?

@GeorgesHR @Aruni @KatyaL

SJasourH98 · February 26, 2019, 1:35am

Hello @Brijesh0808

This may take some time. If you have to redeem local guide perk Sholay you receive email soon.

KatyaL · February 26, 2019, 11:06am

Hi @Brijesh0808 ,

Thanks for reaching out and asking about the Google special edition perk for Local Guides.

You will receive a private message with instructions how to proceed.

1095friends · March 21, 2019, 10:54am

i submittted my address and got confirmation of google local guides special edition socks but didn<t got that after 4 months

KatyaL · March 21, 2019, 2:41pm

Hi @1095friends ,

Thanks for reaching out and asking about the Google Special edition perk for Local Guides.

You will receive an e-mail with instructions how to proceed.

RahulG5 · April 21, 2019, 3:15pm

My local guide perks gift was shipped 2 months back but I have not received it yet.

@GeorgesHR, @KlaudiyaG, @NadyaPN, @MarinS, @Ivi_Ge, @MashaPS, @JavieraAu

SaifIS · April 21, 2019, 3:53pm

@RahulG5 Sorry to know that. I think the best thing you should do now is drawing the attention one of the Google moderators by tagging in the post. To tag a moderator, readthis post. The best practice is to tag one of them.

RahulG5 · April 22, 2019, 7:19am

@SaifIS Thanks buddy

AngieYC · April 22, 2019, 1:52pm

Hello @RahulG5 ,

Can you be more specific on which perks are you talking about?, so we can assist you further regarding this issue.

RahulG5 · April 22, 2019, 5:13pm

Hi @AngieYC ,

I got Local Guides socks, which I redeemed on 22nd Feb 2019. It was said that it will be delivered in 3-6 weeks but its been 2 months and I have not received anything as of now.

AngieYC · April 23, 2019, 5:46am

Hello @RahulG5 ,

We are sorry for the inconvenience. It is true that expected delivery time is 3-6 weeks.

If it has been longer than 6 weeks, go to the FAQs and input your code into the “Need more help” section at the bottom. Select “I never received my perk” and check that we have your shipping info correct.

We’ll look into it and get back to you.

Gkmantry · May 26, 2019, 2:21pm

I did not get my socks till now by Google. Can anybody help me with this problem.

wanderingsoulsugam · May 26, 2019, 4:20pm

Hi @TRIDIP099

I hope you should have received the special edition socks by now. If not, please connect with a Google Moderator, may be they will be able to help you. It usually takes about 2 months before the parcel reaches you.

Regards

Sorbe · May 27, 2019, 7:45am

Hi @TRIDIP099 ,

Thank you for reaching out.

We are sorry for the inconvenience. Expected delivery time is 3-6 weeks.

If it has been longer than 6 weeks, go to the FAQs and input your code into the “Need more help” section at the bottom. Select “I never received my perk” and check that we have your shipping info correct.

In addition to that I am moving your post to How-tos topic label.

KatyaL · May 27, 2019, 8:14am

Hi @Gkmantry ,

Thanks for reaching out and asking about the Special edition perk for Local Guides.

The expected delivery time for the perk is 3-6 weeks. Please let me know if it has been longer than 6 weeks.

Please also feel free to tag me if you need further help.

Gkmantry · May 27, 2019, 9:34am

I think it’s more than 8 weeks

KatyaL · May 27, 2019, 2:29pm

Hi @Gkmantry ,

Thanks for your reply.

You can tag Connect members in your posts by writing @ before their name. This way they receive a notification and know that you are trying to communicate with them directly.

We’re going to contact you privately and send you what instructions to follow.

Dhruvish · June 4, 2019, 7:50pm

Even i had redeemed it in February but even after almost 4 months i still haven’t received the special edition socks.Also i cant find the “need more help” button or where to put my order number and check, please advise.

jitens117 · June 10, 2019, 12:04pm

Hi @Sorbe

Please help if you can. I received Google socks perk email in 8th February 2009. I redeemed the code, filled in my address. I got a confirmation mail on 14 February 2019, that said google socks are on their way. The waiting time was 3-6 weeks, which has already passed. Earlier, in FAQ section there was a form where I could fill in my query that I have not received my order, but now that form does not show up in FAQ section of perks.

I have asked @TsekoV for help, but no satisfactory solution or reply received yet.

Please help where to request for resending my perk as I have not received it yet OR if you can do the same that will be really nice. If you need my redeem code or order code, I will send.

Thanks

Jitender