Why my perk is not delivered after 6 weeks.There is no notification regarding the perk.
Please deliver it. As quick as possible reply to this message
Please respond
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Hi @Ayush_kumar912 I’m sorry to hear that your perk has not been delivered. I guess you’re talking about socks. Did you fill out a form to get the socks from an email from Local Guides?
Paul
Yes
Ok then, one of the Googlers will be in touch @Ayush_kumar912 . Delivery can take a long time and the socks are sent out in batches.
They might take a couple of days to get to you because Connect is very busy at the moment with the announcement of Connect Live 2020.
Paul
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I waited a lot for my socks.And the order was confirmed on 12Jan2020
I think they are lost in the way to reach me
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Hi @Ayush_kumar912 ,
Thank you for reaching out.
If it has been longer than 6 weeks from when you ordered your perk, please go to the FAQs page on the redemption website, and input your unique code into the “What can I do about a missing or damaged item” and submit. Our shipping team will look into it and get back to you.
I’m marking this reply as the solution because it answers your enquiry. Thank you.
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hi @DeniGu @Aruni my redemption code generated on 08/02/2019. redeemed on 13/02/2019. received confirmation on 13/02/2019. order no. REDACTED. TILL NOW NOTHING IS RECEIVED. will the order be delivered in my lifetime?
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Hi @TRIDIP099
Thank you for reaching out about the special edition perk for Local Guides. We are sorry to hear that you haven’t received your perk yet. Please allow 6 weeks for delivery. Tracking numbers are not available.
If it has been longer than 6 weeks from when you ordered your perk, please go to the FAQs page on the redemption website, and input your unique code into the “What can I do about a missing or damaged item” and submit. Our shipping team will look into it and get back to you.
P.S. I’ve redacted your order number, You might not know but we do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users’ privacy and safety.
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Dear sir/madam,
I was just going through the posts of other esteemed local guides expressing their happiness and gratitude on receiving their local guide perk. I was one-such fortunate fellow who was supposed to receive one, but I regret to inform you that I am totally disappointed for not having received it. I request you that such promises wouldn’t be made in the future with any other deserving local-guides.
Thank You
Regards
Yasasvat Vummidi
Don’t let your motivation lose out. If you were supposed to get a perk you will surely get. I request you check your inbox, spam, promotions and Important folders for information on your perk. It may have delayed due to ongoing lockdown and travel restrictions all around the world. If it has been dispatched, then expect it to be delivered to you after lockdown and normalization of services. If the perk was a digital service then I suggest you searching for it in your mail associated with your Local Guide account. @ErmesT I request your view in this problem.
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Can you please provide more details about your issue?
Also please consider that, due to the actual pandemic, the shipment may have been delayed / suspended
Please check this solution by @DeniGu
“If it has been longer than 6 weeks from when you ordered your perk, please go to the FAQs **page on the redemption website, and input your unique code into the “What can I do about a missing or damaged item” and submit. Our shipping team will look into it and get back to you.”
I am merging this conversation in there as, due to the subject, it fits better on I did’t received my perk
Thank you for tagging me @neerajtheblogger
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Dear sir/madam
Thank you so much for your reply.
My redemption code is LGPV493178 which I redeemed on 13th May 2019, but I haven’t received the perk.
Please look into this matter at the earliest as it’s been over an year now.
Thanks and regards
Cargeek
Hello @PaulPavlinovich , I am also facing the same issue. I filled the form last year in May and didn’t got any update regarding that and it’s not delivered till date! Please help
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Hello @DeniGu , I didn’t received the perk which I got last year in May, I filled the form and got the mail of order confirmation. I also tried to fill the form in FAQ as mentioned but it says that the offer is not started. Please help
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Hi @Deepali26 ,
Our team will contact you privately about this, so please keep an eye on your email. Thank you!
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I never received my perk either. In fact, I got the confirmation email in May(the same time as yours). I sent a reply too but I never received a response.
I never received my perk either. In fact, I got the confirmation email in May. I sent a reply to one of the Google moderators too but I never received a response and tried filling out the FAQ form but it said the offer hasn’t started yet. Please help me out with this.
Thank you
Hello @YasasvatVummidi ,
Our team reached out to you via email. Please check the email address associated to the Local Guide account and if you don’t see it in the inbox, please take a look in the spam folder. 
Hii, @DeniGu
Please help me , I haven’t received my special edition socks perk till now. I have placed the order in February/2020. How can I get information about my perk.
1 Like