I cannot apply for a Local Guide candidate

First of all, Hello everyone. I fill the form completely, but the loading sign turns on the screen but it does not end. Does anyone know how to solve this and can help?

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That’s something strange @ismailemir

I suggest you clear the cookies & browsing history & then try once again.

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Hello! @ismailemir How are you?

Ohh. You are surely using an outdated browser.

I tell you how to update Google Chrome

To update Google Chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Update Google Chrome. Important: If you can’t find this button, you’re on the latest version.
  4. Click Relaunch.

I leave you a video of how to update Google Chrome.

If it doesn’t work with that. You can, as I say @C_T delete cookies and browsing history.

I tell you how to do it from Google Chrome

In Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools. Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  6. Click Clear data.

Good bye!

Hi @ismailemir ,

Is not easy to identify the situation from here, it seems it could be a connectivity issue as well. Do you have a stable connection? Are you using mobile data or a Wi-Fi network?

Have you tried to follow @C_T 's suggestion to clear cache and cookies or @ismailemir 's tip to update Chrome?

Let us know if that helped. :slightly_smiling_face:

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@Giu_DiB I am using wifi and followed what our other friends said and the problem still persists. I tried from a different device but the result is still the same.

Hi @ismailemir ,

If you already deleted cache and cookies, updated your browser, tried from another device and from another connection, I suggest you try opening the nomination form using an incognito window.

If that doesn’t help, please try again in few days and let us know how it goes. :slightly_smiling_face:

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@Giu_DiB All right, I’ll try it in a few days and get back to you.

1 Like