How to solve cursor problems in mobile Connect Live?

I am getting problems on writing on the Connect Live post only in mobile phone. Whenever I try to write something, it refreshed in every few seconds, and also cursor shifts at beginning point or somewhere else which feels really embarrassing . When I tap on screen to get cursor, it taps automatically in other tab like sometimes in post tab, or sometimes in email check/check box. Is there any solution @ Googlers?

Thank you.

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Haven’t really had a first hand experience of this but I suggest you switch to desktop view.

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Thank you for writing, @Mr_Prach

This issue has been reported by other Local Guides included myself (I need to locate the original post), and seems to appear on some phone.

Can you please share with us some more information, like Operating System version, Phone model and Browser type / version.

If I remember correctly, the issue was followed by @TsekoV

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@ErmesT

It occurs on my phone too. Here is the information on my phone.

Android 8.0.0

Samsung Galaxy S7

Chrome 74.0.3729.157

Hope the team can fix it soon.

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@Mr_Prach

I also often experience it, I prefer to post with a notebook or desk computer, but with a mobilephone (android application) more facilities than computer desk or notebook thank you for sharing

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Thank you for your swift response @ErmesT , yes I found this problem almost in every post and very hard to type and also to post. Sometimes it posts unfinished content and have to re-post by editing again.

Well, I am currently using Huawei GR5 Model KII - L21 Android version 6. And hopefully it will be solved out soon. Thank you.

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@ exactly @Mukroni , Though I am using my laptop and its not so handy. Feels embarrassed. :frowning:

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@Ant_Bad_Yogi Yes you are right. Thank you for sharing your experiences too. Me too hoping it. Thank you.

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@IfeanyiKOH do you really feel so? You are lucky then. Congratulations!

@ErmesT This problem when will be resolved? I’m facing problem now also. It is my humble request please resolve this earliest. It is tremendously irritating problem.

Hi @SUMEET1

Apparently the issue mentioned in this thread has been solved, even if there is still a movement of the text area only (not the whole page like mentioned on this thread)

This latest situation is under verification. For more information you can read: Something is very wrong with the Android text editor by @MortenCopenhagen

Thanks @ErmesT for connecting these two threads. @Mr_Prach is describing that the cursor can also jump to the outside of the text box. That particular thing never happened to me. And thus about the cursor jumping after each keystroke is also different from my experience. They only happen immediately as I hit space or backspace.

Cheers from Copenhagen.

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Thanks for telling.