How to republish an unpublished review

Recently I have found out that at least two of my reviews got unpublished, which means only I can see those reviews and others can’t. One of the reviews was of a bridge and another one was of a public bathroom. The reviews were detailed and I gathered many informations in those reviews.

one of the unpublished reviews

I don’t think they violate any of the policies or rules of google. I did not copy them, I wrote them by myself. I tried to edit them but still the reviews were not visible to the public.

Here are the links of those two reviews.

1. Check out this review of Khan Jahan Ali Bridge on Google Maps

2. Check out this review of Shahid Hadis Park Modern Public Toilet on Google Maps

Please solve this problem because unpublished reviews discourages local guides from writing good and detailed reviews. If these reviews do not get republished, writing them will be just a waste of time.

10 Likes

Google is investigating already on a potential issue about unpublished reviews, @SadmanRafid

To help the team to troubleshoot the issue, can you please share with us:

  • Type and model of device you used to write / edit the reviews
  • Operating system (e.g. Android 11)
  • App version, if you are using a mobile device

Thanks in advance and sorry for your experience

2 Likes

Device: Huawei Y3 2017

Operating System: Android 6.0

App Version: 10.62.1

Thanks for replying. Hope the problem gets solved soon.

3 Likes

Hi @SadmanRafid

Your issue could for sure be caused by the current problem as mentioned by @ErmesT .

But I would like to add another comment on your review. You are writing very general sentences. And you are not sharing your own experience. Please try to “prove” that you have been there and not just write general information that could have been written by anyone and found on any official website.

Tell us something interesting from your visit. Someting personal and how YOU liked/disliked it.

Read about typical review guideline violations here.

My best
Morten

Hi @SadmanRafid ,

Thanks for reaching out to us!

I just wanted to let you know that we will look into it.

1 Like

please help

My reviews are not show on place

Please solve it because i have some mission of reviews

I hope you can help me as soon as possible

thank you

As you can see in the conversation, Google is investigating already, @abdulhamid07 , so we can only wait.

In any case, just to avoid any misunderstanding, please remember that we do not write reviews by request. This is strictly prohibited for local guides, and a business listing that is paying people for writing reviews will be removed from Maps too. We only share our genuine experience

2 Likes

Hi @abdulhamid07 ,

Thanks for reaching out to us!

I just wanted to remind you that reviews that do not adhere to the Maps contributed content policy are being marked as private and are visible only to you. Reviews should be honest and should reflect your personal experience, so they can be helpful to others as well.

1 Like

Hello @SadmanRafid and @abdulhamid07

Things have improved for me regarding hidden reviews so bearing in mind that reviews that do not adhere to the Maps contributed content policy are marked private and hence not publicly visible, would you please once again check your publicly missing review(s) and provide a status update :wink:

1 Like

Yes, the issue has been resolved. The reviews are now visible to the public again. Thank you all! :heart:

I am a local guide (Level :sunglasses: from Bangladesh. I have written 328 reviews in google maps most of which are detailed. Recently more than 100 of my reviews have been unpublished. After that when I write a new review, it is not published. I have become frustrated and stop contributing in google maps. Please take initiative to publish my reviews.

Hi @mdmnjewel

I fully understand your frustration and bearing in mind that reviews that do not adhere to the Maps contributed content policy are marked private, the issue of unpublished policy compliant reviews and photos on Google Maps is a known issue and currently under investigation by Google (see this post for details). This has happened to me as well as many other Local Guides and knowing that it is currently under investigation and having confidence that the problem will be resolved, I have continued adding reviews and photos to Maps.

Keep guiding and

Happy Anniversary

Hello @ErmesT , @Bobiisha , @AdamGT

I am facing the same problem again!

I have posted 3 new reviews recently and they are all unpublished.

1. Check out this review of Khulnamart.com.bd on Google Maps

2. Check out this review of Lake View Park & Restaurant on Google Maps

3. Check out this review of Vai Vai Hotel & Restaurant on Google Maps

I have also found two older reviews which are unpublished too.

1. Check out this review of Nazma Hotel and Restaurant on Google Maps

2. Check out this review of Koromjal Mosque on Google Maps

Please have a look!

Hi @SadmanRafid

I and others are also still facing the same problem so as previously advised, as the team is currently investigating this issue, and I have confidence that it will be resolved, I have continued as best I can and look forward to the resolution. Thank you for your patience and understanding.

In the meantime, keep guiding and

Happy 5th Anniversary

Thanks for asking @SadmanRafid

As already mentioned by @AdamGT , this is a known issue.

Please drop a note in this thread, for the team to check your profile: Known issue: Unpublished reviews and photos on Google Maps

On the meantime you can try the procedure explained here: Flag and fix inappropriate content "If a review you wrote has been flagged and removed, you can fix it yourself. Edit your review to follow Google review policies — for example, you might remove a phone number or URL from the review. Your review will be automatically republished.

Google uses automated spam detection measures to remove reviews that are probably spam. Although legitimate reviews are sometimes inappropriately removed, these spam prevention measures help improve people’s experiences on Google by ensuring that the reviews they see are authentic, relevant, and useful."

1 Like

Hi @SadmanRafid ,

Thanks for reaching out to us!

We will look into the mentioned reviews. If they do not violate our policies, once our investigation is done, the reviews will be live again. Please have in mind that this may take some time.

1 Like

I have 118 google reviews under my account, and for some reason they are NOT SHOWING UP ON THE BUSINESSES GOOGLE PAGES THAT I REVIEWED. I also have 21 pictures I’ve posted, and now only 5 of them are showing up. This issue need to be fixed asap, because all of my reviews have disappeared off all of the businesses on google.com! Here is the link to my 118 reviews showing under my email address: https://www.google.com/maps/contrib/112715641435571741025/reviews/@34.5595293,-93.1771178,6z/data=!3m1!4b1!4m3!8m2!3m1!1e1?hl=en When I copy and paste my google review link in another browser it is only showing (1) review so where are the other 117 reviews?

I have read your comment, and what I did is totally personal experience and non of on website could copy. Still, 20 reviews are all fail to publish on google map.

That is like a review block or review frozen issues there

Hi there,

Looks like I can’t leave any review anymore because they remain unpublished.

we got the same problem.
my reviews have not publish over one month