How to Fix Local Guide Perks Redeem Code

Hello, Connectors and Mods!

I got an email saying I had a new perk to redeem. I got excited as this was my first perk but when I clicked the redeem button and copied and pasted the code, the following error shows up: (also see image)

Sorry, it appears there is an issue with your email or code. We recommend copying the redemption code directly from your perk email.

I tried manually typing. Used the

same case, without spaces, tried it on my phone as well as a computer but no luck

Trishanthsurla27_0-1605541205069.png

I would love to redeem it but I don’t know how to fix this. My code expires soon

3 Likes

Understand the distress @Trishanthsurla27

Nevertheless, I faced that identical problem when I tried to redeem a similar offer earlier.

Then I copied the link & opened that in an incognito window of the browser. Finally, that worked, at least for me.

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Hi @Trishanthsurla27 ,

Have you tried to copy the code directly from the perk email and past it on the browser’s URL bar?

You can also try in an incognito window, as @C_T suggested and let us know if that worked, otherwise we’ll be happy to further assist you. :slightly_smiling_face:

1 Like

Thanks it worked :+1:

2 Likes

yup