How do I find why my review was rejected?

How to find what’s wrong with a review?

I do not understand why google is rejecting my positive review of a restaurant. Can anyone tell me what I’m doing wrong? I haven’t had an issue yet with reviews so this is my first. I would appreciate it if they would add a pointer as to what’s at issue. This is the text and I’ve included a screenshot of the message I got.:

Had a great evening eating here with a group of 5, my parents and both my brothers. I personally really like the system they use for ordering your dishes every round. You use your phone to select everything everyone wants that round and soon after dishes get served so no more waiting for a waiter and no mixed up orders. You also don’t feel rushed looking at a menu! We ate for 3,5 hours

from 18.00 till 21.30 when the kitchen closed

for only €22,50 (€31,50 with drinks). I was able to eat 2 different dishes every round and not repeat 1 for the entire time and got to try about 60% of the menu. Some dishes were really good and none were bad. I enjoyed all of the dishes I tried tbh. Service was friendly and fast and the only thing I would give as advice is if you ask who ordered a dish when you serve it also place it in front of them instead of the same spot on the other side of the table, or don’t ask but announce the dish and place it so we can divide it ourselves, I’m good with both but for some reason it strange to ask who ordered something and then not serving it to them but just putting it on the table

. It’s nothing big but the only minor negative thing I can think of.

Service
Dine in

Meal type
Dinner

Price per person
€30–40

Food: 5

Service: 4

Atmosphere: 5

Vegetarian options
The menu is divided in cold, meat, fish and vegetarian tapas with every type around and equal nr of choices.

Kid-friendliness
There were children there and I don’t think they were restricted or anything so they can just run around a bit or whatever to keep them entertained. I also believe I saw some toys or a corner for children to draw.

Parking space
Plenty of parking

Parking options
Paid parking lot, Paid street parking, Paid parking garage

Parking
The entrance to the restaurant is on the market side of the town square and cars and bikes are not allowed there. Parking is available all around the area though fairly close by. There is also a parking garage close by. It’s all paid parking unless you have a permit.

I do not understand why google is rejecting my positive review of a restaurant. Can anyone tell me what I’m doing wrong? I haven’t had an issue yet with reviews so this is my first. I would appreciate it if they would add a pointer as to what’s at issue. This is the text and I’ve included a screenshot of the message I got.:

(If you see this message posted twice, that’s cuz I tried posting it in helpdesk… I failed at that I think :joy:

Had a great evening eating here with a group of 5, my parents and both my brothers. I personally really like the system they use for ordering your dishes every round. You use your phone to select everything everyone wants that round and soon after dishes get served so no more waiting for a waiter and no mixed up orders. You also don’t feel rushed looking at a menu! We ate for 3,5 hours :yum: from 18.00 till 21.30 when the kitchen closed :joy: for only €22,50 (€31,50 with drinks). I was able to eat 2 different dishes every round and not repeat 1 for the entire time and got to try about 60% of the menu. Some dishes were really good and none were bad. I enjoyed all of the dishes I tried tbh. Service was friendly and fast and the only thing I would give as advice is if you ask who ordered a dish when you serve it also place it in front of them instead of the same spot on the other side of the table, or don’t ask but announce the dish and place it so we can divide it ourselves, I’m good with both but for some reason it strange to ask who ordered something and then not serving it to them but just putting it on the table :sweat_smile: . It’s nothing big but the only minor negative thing I can think of.

Service
Dine in

Meal type
Dinner

Price per person
€30–40

Food: 5

Service: 4

Atmosphere: 5

Vegetarian options
The menu is divided in cold, meat, fish and vegetarian tapas with every type around and equal nr of choices.

Kid-friendliness
There were children there and I don’t think they were restricted or anything so they can just run around a bit or whatever to keep them entertained. I also believe I saw some toys or a corner for children to draw.

Parking space
Plenty of parking

Parking options
Paid parking lot, Paid street parking, Paid parking garage

Parking
The entrance to the restaurant is on the market side of the town square and cars and bikes are not allowed there. Parking is available all around the area though fairly close by. There is also a parking garage close by. It’s all paid parking unless you have a permit.

Hello @DocHouse

A warm and friendly welcome to local guides connect forum. I believe it’s your first post and I see it posted twice. Normally we merge the posts together since it’s the same. We do that to keep connect tidy and organised.

That said often times when figures and prices stuff are in a review it does get marked. Nevertheless please read the review guidelines. You should find out from reading that why your reveiw was rejected
Read about typical review guideline violations here. That will also help you further on why reviews are not posted.
If you want to identify which of your reviews are hidden check this post. Please try to edit it according to what you see or read in the articles.

If it doesn’t work,Please use the form called Account investigation for contributions not visible on Google Maps . The spam filter for reviews are getting excessively active these days. You might also like to read An-update-on-how-we-moderate-Google-Maps-reviews

Happy guiding

Cheers

1 Like