How do I contact Google? I am a level 6 local guide, and love this program. I was offered Google one for free, as a Perk. I am getting charged every month at full price?
Thank you for your help
James
@Patrockyj @Depending on the program or product, you may or may not be able to contact Google directly. For now we can try to help you here.
I’m not aware of any offer for Google One subscription through Local Guides program at the moment. Can you please confirm where you get the offer from? Usually for these kind of offers you can sign up for free until certain period, but will need to cancel before the period if you don’t want to get charged.
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It was a level 5 perk for 1 year, I was offered via email from Googleabout 9 months ago. (Yes I make certain all emails are actually from Google) I’mI signed up but my card has charged every month???
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Hi @Patrockyj
Please seek help in the Google One customer service. They are normally quick to respond.
https://support.google.com/googleone/?hl=en#topic=9171059
I have not heard anything about such an offer to LGs for several years. Maybe is was not a LG related offer.
Do you still have the email offer?
Cheers
Morten
@Patrockyj I can’t tell what you have without looking at your account. Try going to the link below and see if you’re signed up to any plan
https://one.google.com/settings
if you do, you can also cancel the subscription from that page.
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I remember this perk @Patrockyj it was one free month of Google One. It had to be cancelled before the month rolled over or you get charged. This appears to be what has happened to you.
Paul
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