**Help! MISSING GOOGLE MAPS PIN: Redemption code RXXDD28D315XXXX4**

Hi fellow Local Guides,

I’m reaching out to the community for help with a missing Google Maps pin. I received an order confirmation email on May 2, 2023, with redemption code RXXDD28D315XXXX4, but the pin never arrived.

It’s been over almost 2 years, and I’ve confirmed that the delivery address is correct. I’ve tried contacting Google Maps support on Twitter (@GoogleMaps and @LocalGuides), but they directed me to post here on Connect.

  • Has anyone else experienced delays or issues with receiving their Local Guides pin?
  • Any advice on how to escalate this issue would be greatly appreciated!

Thanks in advance for your support!

Karthik Kesar
Local Guide Level 8

3 Likes

Hi @karthik-kesar I would suggest you to reach out through Google Maps Helps Center