HELP !!! maps staff ....why does maps remove street view picture with no reason ?

—first you need to understand my frustration here, so keep that in mind when you read about my issue—

hie,

i need to understand something, i have been going to the mountains for years, and i take 360 degree pictures and put them on street view so anyone can enjoy it.

but i discovered that when i go to the area i hike too and turn on street view to see if there are some 360 sphere…there are none of mine anymore… and i don’t get why.

my pictures have not been erase they are still there, and how do i know that ?

because if i drop the yellow dude on where i know i took a 360…it load up the preview, and if i drop the dude on the map and…IT LOAD THE PICTURE

so they are still there but invisible, and i need to know why

i thought maybe its because they are old…but there are picture from 2014 while mine go to 2017 max…so its no an issue of time, and its not an issue of quality because they are good.

so any staff can provide an explanation ? because if i enjoy going there every summer, it something else to turn on yourself for 20 minutes with your phone taking picture and trying to get some data, and i don’t see the point of doing so if my picture become invisible with no explanation.

so far i count 40 360 missing from google map in that area alone


the area is there

https://www.google.com/maps/place/73700+Bourg-Saint-Maurice/@45.6579145,6.7041784,1083m/data=!3m1!1e3!4m5!3m4!1s0x4789667054b36bad:0xdc7f3ac30d0ece7!8m2!3d45.6367335!4d6.7410025

and if you look at the map below, all the red circle show some of my missing 360…that is a lot for such a small area, and they are more missing on the way but that give you an idea of the issue

if you go to this area using the google map link, and drop the yellow dude on one of those red circle you will see the "invisible " 360, so again can any staff help me resolve this issue ? its troubling

i also added on the bottom of this post direct link of the 360 if you can’t manage to drop the yellow thingy on one of the circle…and yes the list is that long

https://goo.gl/maps/fSggCd5WXSTbuSNY6

https://goo.gl/maps/yAQPVEnrwV3LaVnr5

https://goo.gl/maps/fHxiYBpfVMDsPFWK9

https://goo.gl/maps/Y4LGTYk6Qi8PT9Hj6

https://goo.gl/maps/By3NAUveW7K5pS3Y7

https://goo.gl/maps/Aqiwuse1hV7mMnua7

https://goo.gl/maps/LomWJDobEABxkPTHA

https://goo.gl/maps/2jhzQaJb83BYcE619

https://goo.gl/maps/LFbQipzuj7MrH9yq5

https://goo.gl/maps/ZF8w3bnbKEf6Tjsh7

https://goo.gl/maps/QXwfiX2FFhnGCAJQ6

https://goo.gl/maps/bqiUV4Wk7PHQv43M6

https://goo.gl/maps/aujaZHGG8RSVEGhR8

https://goo.gl/maps/j7t7ZRJmMDTW8zYi8

https://goo.gl/maps/pew1gXjCW1W1bgiPA

https://goo.gl/maps/KQNRKxYTvx8NwSfBA

https://goo.gl/maps/YNpiZ8bvHxyVq2hp6

https://goo.gl/maps/cEobh8vc4qt7fYjU7

https://goo.gl/maps/JtG6v1EGDJTSvqXE7

https://goo.gl/maps/uWPAiuiwPE7iWUkk9

https://goo.gl/maps/aSTbU7TjyvP7uJXN7

https://goo.gl/maps/zg5arHWYa7ZPT9iD7

https://goo.gl/maps/D7dN1tGjy3oynCBn6

https://goo.gl/maps/SY1JCxkb4M3wt12z8

https://goo.gl/maps/3EME7bYT7U6ug7Cz7

https://goo.gl/maps/N1vTNCCmZkNj49NWA

https://goo.gl/maps/gP4p3aL9qWiM9oPY7

https://goo.gl/maps/GgY4TmjyRjst7u7j8

https://goo.gl/maps/Wu5qaJd459cyYE82A

https://goo.gl/maps/aJx3Qkzv5DtCbXYT6

https://goo.gl/maps/5KknE6fx5YwSEhd69

https://goo.gl/maps/TxSjZyfiuQuRgrmt5

https://goo.gl/maps/E4hEYg8kU6VkgNwy5

https://goo.gl/maps/nnQ89kUkMQaB3Jaj6

https://goo.gl/maps/pybJk5SPDNuN3Pwt8

https://goo.gl/maps/4AAb66eX9mFGBf756

https://goo.gl/maps/Pi35GfA4hiW3omVR8

https://goo.gl/maps/9dTHunxYENnH27Nf8

https://goo.gl/maps/fYge28eqz1AdZQeLA

https://goo.gl/maps/Mem7Rxp6REuxJzQFA

16 Likes

@masterac 你可以問問看版主,他們會幫你。 :taiwan:

Hi @masterac

I want to inform you that Street View is no longer supported in Local Guides Connect.

You should address your query on the new Street View trusted Help Center, accessible to Trusted Photographers only

In there you will find an indormation about an issue with removed photos, and the indications about how to proceed

Should you be not able to access the new Street View trusted Help Center, please let us know, and we will tag a Street View Moderator for granting the access to your profile.

Hie, i don’t seem to have acces, the link you gave me take me to a general help page

1 Like

Thanks, @masterac

In the future please use @ to mention the person you are talking with. This will send a notification and it will make easier to follow the conversation.

Let me tag @Bobiisha for you, to check your access with the Street View team

Hey @masterac ,

Thanks for reaching out to us!

Have you been trusted photographer before because I can’t see the badge in your profile?

1 Like

@Bobiisha

I never heard of that parameter , i upload more than 700 picture and got 43 million views on them, i also did a 360 street view of a shop few years ago

Hey @masterac ,

I wanted to let you know that we will look into it. I ask you to be patient as this may take some time.

P.S.: I will move your post to our How-tos section, where Local Guides ask questions and express their doubts. You can learn more about Connect’s labels in this article.

@Bobiisha thank you for looking into it

@Bobiisha

any update ? because looking into it it seem i check all of the box to be in the program with all the 360 i did, i needed 60, and i know i did more.

i am eager to ear from you, thx again

Hi @masterac ,

As for the 60 photos you uploaded, please have in mind that the Street View program is under revamp and no new applications are being accepted right now. This means that even if you have met the requirements, you won’t be eligible to become a trusted photographer for now. You can read more about it in this article.