I work at a small boutique in the Distillery District and found that Google Reviews were guiding people to our store, held a lot of importance and our management team would read them and follow-up with customers.
Seeing the kind of impact regular people can have on improving service or highlighting what they liked or didn’t like inspired me to start reviewing, answering questions and sharing my photos of interesting spots.
I like reviewing to let people know about the quality and customer service at a certain store, restaurant or destination. I believe excellent customer service anywhere is a must and when I’m not served well or am mistreated then I believe other people should be aware and go somewhere else for their business. On the other hand, I’m always happy to give my favourite spots five star reviews, as well as post pictures of the place.
Becoming a Local Guide and seeing the impact my contributions are having through the hundreds of views my reviews are getting is really rewarding (and addictive).
I look forward to continuing my journey through life with Google Maps.