When Local Guides publish a review for a business is it appropriate to refer existing customers to a competitor? For the Local Guides program to maintain credibility I would think that their reviews should be supportive of both the business and their customers.
Hi @SPTN ,
Thanks for reaching out to us!
The answer to your query is no. As per our policies for reviews that you can verify here, posting content about a competitor can manipulate the ratings. The business in question can report the mentioned review and the necessary actions will be taken. If you think that a Local Guide is doing this often and is violating our rules, you can report his entire profile as per this article.
P.S.: Since your post isn’t an idea, I will move it to our How-tos board, where Local Guides ask questions and express their doubts. I will also accept my comment as a solution, because I believe I answered your question.
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