I was not received Google sock.
[Redacted photo with personal address]
9 Likes
Hi, @Mohan_Singh
The actual situation (Covid-19) started to impact shipments months ago, so it is very possible that your perk is blocked somewhere on the way. Feel confident that it will be delivered when it will be possible again for the goods to travel internationally.
Please remove, for your own privacy, the screenshot, that contains private information. I am tagging @BorrisS to check the post and to move it on the more appropriate board
2 Likes
Hey @Mohan_Singh !
Thanks for reaching out.
When did you ordered the same ? Is it longer than 6 weeks ?
If you have received the confirmation and it has been longer than 6 weeks from when you ordered your perk, please go to the FAQs page on the redemption website, and input the required details in the “What can i do about a missing or missing or damaged perk ?” section at the bottom. Please double check your information. Shipping team will look into it and get back to you.
P.S.- Please edit and relocate your post in ‘How-Tos’ section as this is the only section where we discuss about the problems and their solutions.
You can always edit your post by clicking at the three dots on the left side of your post.
4 Likes
Thank you for tagging me @ErmesT .
I will do the needful and move the post to the how-tos section.
@Mohan_Singh I have redacted your photo as it contains your personal information.
3 Likes
Welcome@Vinay Krishna,it is more than 6 months when I replied to an e-mail from Google about the perks.
Hi @Mohan_Singh
Do the steps suggested above. That will definitely help you out.
3 Likes