Google reward not yet received

I have received the tracking number UQ250564711DE for my reward from Deutsche Post. However the consignment is stuck from last 3 weeks and am not getting any transit update. Please help. Little excited about my first postal reward from Google.

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@neelnnish the team usually ask for recipients to wait for at least 6 weeks before requestiong investigation. If after 6 weeks you still haven’t seen any movement on the package, please reach out to the team using the form below

https://redemption.usbrandaddition.com/LocalGuides/#/faq

Fill in the form at the bottom that says ‘What can I do about a missing or damaged item?’ and someone on the team will reach out to you.

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Olá, @neelnnish

Bem vindo ao Connect!

Sugiro fortemente que você edite sua postagem e omita o número de rastreamento de sua encomenda, pois com ele algumas informações que afetam sua privacidade podem ser expostas nesse fórum que é publico.

Sucesso

Gil :blush:

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Need’s customs clearence

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Hi…

I am getting below error.

It appears your order is still processing/getting ready for shipment. Please allow up to 6 weeks from your original order date.

The shipment is shipped on Mar 15 2023 and its more than 6 weeks now.

Can anyone help me on this??

Hi,

When I fill the form I get below message in RED.

"It appears your order is still processing/getting ready for shipment. Please allow up to 6 weeks from your original order date.|

Its more than 6 weeks now…!!

Please help.