I created my account recently and posted 2 reviews. However they arent visible to others though I haven’t violated any policy. Could anyone help me with it ?
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Hi @Mrunalkumar43 , I couldn’t see your Google Maps as it is restricted by you. Please allow us to see so that we can help. It will take some time to appear publically as it has to under go some process. How ever You can continue to add your reviews.
Kindly take a look at this
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Welcome to the Local Guides Connect community, @Mrunalkumar43.
In addition to Prasad’s suggestions, some tips:
All reviews, photos or videos are checked by a SPAM filter and if there is any suspicion that the post might by SPAM, fake information or simply against the rules, it will not be published.
Please have a look at these articles as start:
Hidden Reviews? Read this.
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Hi Prasad,
I’m new to the forum. Can you show me the Maps option on this page ?
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Please see here: How to show your Maps profile link on Connect
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Steps to display your Maps profile link publicly
- Tap/click on your profile picture
- Select Preferences
- Then select Profile
- Scroll to the bottom of the page. Just above your signature settings, you will see this:
Check the box like this:
- Then hit the blue Save changes button.
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Thanks for the update.
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Done. If it’s visible could you identify any issue ?
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Let me check @Mrunalkumar43
@Mrunalkumar43 , Yes , I am able to see your Google Maps profile, all your photos and reviews are hidden. But we can’t find the reason. You may edit your review and delete the content that is not in line with the below policy. Sometimes reviews may be considered spam if they are attached to any photo or video, please edit your review and remove the attachments. You can attach them one by one after your review is approved. Please check if you have violated any guidelines
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I haven’t violated any policy. They are simple reviews. Out of which, one is positive and the other negative based on my experience.
@Mrunalkumar43 Please note that the verification process takes more time for new accounts. So approval gets delayed. However, you can continue submitting genuine reviews as per the policy. If you are sure you have not violated any guidelines, you may appeal as per the format indicated in the policy guidelines. Kindly let me know the updates. All the best!
Account investigation appeal form
Account investigation for contributions not visible on Google Maps.
Sure, will keep this thread updated.
@Mrunalkumar43 Please take a look at this Common Review Violations,
Tips for contributing high-quality reviews
It is not only the policies. They look for potential SPAM and - more importantly - for any kind of fake information.
If you have photos or videos attached, as a first step, I recommend to to remove them and watch, if text-only is accepted.
If it doesn’t help, you can also attach a screenshot of the text in your comment here. Possibly somebody can give hints for what to avoid in the text.
In the past, I was also successful following Prasad’s suggestion, to delete parts of the text and see, if it is accepted and then adding phrase by phrase again.
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Below is the revised content of the screenshots posted earlier.
“Visited this salon a few days ago for chemical treatment. My hair got stiffness just in 48 hours. The hair dresser was simply trying to finish the work and overheated my scalp despite my objections. Highly unprofessional place with no hospitality. Better visit the local brands than these overpriced namesake places.”
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In both cases, I would say, it is not enough details about your personal experience. Why is it a “good” place" and why is the second one “horrible”?
I tag @ErmesT, he certainly can tell you a bit more.
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Ok, let me phrase it better.
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@Mrunalkumar43 As suggested by our friend @WilfriedB , please edit your reviews and share your personal experience with the product quality and service.
Yeah, trying to be more specific.