Google rejects a lot of my 360 photos

Hi there,
I’ve been encountering a lot of problems uploading my 360 photos on Google maps. They were taken with a Z1, high quality photos of the landscape with barely any people in it and I’ve posted it in parks mainly. Initially, I thought the maps were rejected because I placed my watermark on it. But after uploading the same photos without watermark, I still them rejected and it’s very frustrating to see that happen. One park I’ve uploaded 15+ 360 photos in hopes of connecting it but it got rejected. I’m feeling discouraged to post anymore 360 photos but I really enjoy doing it.

I don’t know if it helps at all.
https://www.google.com/maps/contrib/117973633843584170674/contribute/@43.5568085,-79.6040494,13.99z/data=!3m1!4b1!4m3!8m2!3m1!1e1

Here’s one photo I was trying to upload but got rejected 3 times now

2 Likes

Hi @ValerieLeo

Welcome to Connect. Nice to meet you!

To make you feel at home I suggest you take a look at Your Guide to Connect (it’s a quick introduction to our community) and feel free to introduce yourself here.

I noticed that you have the Trusted badge.

From November 20, 2020, the support for the Street View Trusted Photographers is no longer active in Local Guides Connect.

You can visit the new Street View trusted Help Center with your issue.

You should have access to the new site. If not, please let us know.

Cheers
Morten

Thank you for the welcome @MortenCopenhagen ! I will check out the intro page soon enough :slightly_smiling_face:

This is what I’m seeing so far when I click on that help center link, is it the right page I’m on?

1 Like

That is because you don’t have access, @ValerieLeo .

Let me hereby tag @Bobiisha for you. Hopefully she can help you out.

Cheers

Morten

Good Morning Fellows,

I have been using the street view mobile application for 360 pictures and now I bought the Ricoh theta V for just 360-degree pictures to help people and make beautiful natural scenes around the area. Before Street view was considering all my taken photos and nowadays mostly it does not upload and shows “unable to import photo/video”. and even it does, later on, shows rejected.

Any idea or suggestion, it’s hard to spend another 1000$ for such a volunteer activity which pays nothing.

Appreciate your help and ideas.

Hey @ValerieLeo ,

Thanks for reaching out to us!

I will forward the information to the team and will inform you as soon as you have the access.

@MortenCopenhagen , thanks for the tag!

Hi @ValerieLeo ,

As per the rejected photos, please have in mind that the Street View team is aware of this issue and their engineers are working hard to fix it. Feel free to send a feedback from the Street View application.

As per the access - you should now be able to access the new Help Center. Please make sure that you are logged in with your trusted account as the site is restricted to trusted users only.

P.S.: With the above said, I will mark my comment as a solution. This means that if someone else has a similar doubt, the information can be found easier.

4 Likes

Hi @Engr-Rashid-Iqbal ,

Thanks for reaching out to us!

Please have in mind that this is a know issue to the Street View team and they are looking into ti. Feel free to send a feedback from the Street View app.

P.S.: To keep the forum organized, I will merge your post to an ongoing thread, where the same subject is being discussed.

1 Like

Thank you very much and I was facing the same issue just for a couple of days.

It’s simple, you can use the street view or map whatever you want to use, and even your logo.

Try to uninstall the street view and reinstall it again and the issue will be resolved. I did so and now all is going well.

If you upload the same pictures multiple times then it will be rejected 2nd and subsequently.

Hope it will be helpful and if need any further assistance please let me know.

https://www.google.com/maps/place/Department+of+Civil+and+Environmental+Engineering±1st+Building,+Shimo%C5%8Dkubo,+Sakura+Ward,+Saitama,+338-0825/@35.8619511,139.6081976,3a,75y,97.15h,26.56t/data=!3m8!1e1!3m6!1sAF1QipMD3lbeTtvN4m88VmPnq837f2vmk_Rjx2Y0nwxn!2e10!3e11!6shttps:%2F%2Flh5.googleusercontent.com%2Fp%2FAF1QipMD3lbeTtvN4m88VmPnq837f2vmk_Rjx2Y0nwxn%3Dw203-h100-k-no-pi0-ya5.300009-ro-0-fo100!7i5376!8i2688!4m10!1m2!2m1!1sciivl+and+environmental+engineering+saitama+university!3m6!1s0x6018c2204f5aa389:0xad13e4d98d0ae6e!8m2!3d35.8619511!4d139.6081976!14m1!1BCgIgARICEAM

公開した360°の写真をいつもの通りで結合操作「写真を移動して結合」の作業で最後に「チェック」のところをタップすると「問題が発生しました。もう一度お試し下さい」というメッセージが出てきます、操作手順とかも間違っていませんので何か原因なのか?よくわかりません?ご存知の方がいらっしゃいましたら教えて下さい。

宜しくお願いします。

Hey @gensho ,

I believe this it related to a know issue that the Street View team is trying to resolve as soon as possible. I will merge your post to an ongoing discussion here on Connect, where you will be able to follow the latest updates.

1 Like