Google Maps Reviews are all Hidden?

Good Morning everyone!

I'm very surprised at the moment. I have been using the Google Review Program for Locals Guides for many years. Everything worked great, you are 5 days ago.
For 5 days all my reviews are no longer displayed. No matter who looked from my circle of friends. According to my profile I have not yet written a review or should have hidden it in the settings.

What's wrong, I haven't restricted my profile via the option, or anything else.

I'm only level 6 and have only written 100 reviews. But if, as a chef, I am not even allowed to write reviews myself or if I am simply deleted.

Can anyone help me there?

Greetings Benny![google fail.png|586x738](upload://gbcnTGylx3PTdYQ2kD89DRJQAlA.png)
1 Like

Hi @BenChen82

I can confirm from your public profile that you have added 101 reviews and none of them are public.

Google has automatic filters that hide your reviews so only you can see them. This can happen when some of your reviews violate the guidelines, including:
Prohibited and Restricted Content
Format Specific Criteria (See under Text Reviews and Captions)

Read about typical review guideline violations here.

Currently, your issue might not be your fault. Please read Known issue: Unpublished reviews and photos on Google Maps. And, make a reply to request your account also be investigated.

Best of luck
Morten

2 Likes

He Morton! Thanks for your replay.

I read your thread earlier and found it very helpful.
The problem is that none of my reviews violate any policies, nor are they hateful or malicious.
This only started about 1 week ago when I wrote a review for a restaurant, the review with photo was not published after 3 days and I was suspicious.
I then deleted them and completely rewrote and rephrased them. Even words that define a size in German can be a spelling offensive in English, I removed those words completely. It hasn't changed anything.
The joke is, you can still see my photos.
Is there no direct Google support that can answer something like this?

Greetings Benny and sorry i use google translate, my english is tto broken  :disappointed:  
 
2 Likes

Hello again @BenChen82

It sounds like you need to request a manual check in the thread I shared last.

All the best

Morten

PS feel free to write in German.

1 Like

Hi Morten,

100% right, i need so check all reviews manual and repost them to make them visible.

Thanks and have a nice Week