Google Maps editing account for public authorities

Hello,

As the city of Ghent we regularly receive complaints when there is something not correct in a routeplanner.
We have good connections with several map providers such as Open Street Map, Waze, TomTom and Here to correct small errors. But getting this information correctly into Google Maps is not so easy for us.

Is there a way to get access to an editor as a public authority?
Thank you and have a nice day.
Tim - City of Ghent (Belgium) - [REDACTED]

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Hi @TrafficGent9000

Kindly consider removing your email from your post.

Google Maps has a program enabling local and regional partners to upload their data directly and automatically. Please learn more here: Google Maps Content Providers
Examples include municipalities and public transport providers.

Cheers
Morten

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Hi @TrafficGent9000 , “Welcome to Connect! If this is your first visit, you’ve come to the right place. This post will serve as a guide for everything you need to know about contributing content and engaging with the Local Guides community on Connect” . This is the first of the information that you will find in “Your guide to Connect” , the introductory Guide of the community. In there you will find all the necessary information to know how to better contribute in here

Regarding your question, the answer is YES! The County or other public authorities can submit the change through the Maps Content Partners . Changes submitted in this way are applied in a very short time.

EDIT: I am adding in this conversation a Connect Moderator that is in the area: @JanVanHaver

Do you have a doubt about how to do something about Connect or Google Maps? The Help desk is here for you,with a long list of post with detailed indications on how to post.

Which kind of contents we share in the community? What are Connect topics? will give you an explanation

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Hallo @TrafficGent9000 ,

Ik probeer vanavond een mail te sturen, want er zijn zeker mogelijkheden, zoals @ErmesT al aangaf. In het verleden heb ik bv. al de gemeente Ham kunnen ondersteunen bij gelijkaardige issues.

Groeten,

Jan

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Hi @TrafficGent9000 ,

Thank you for reaching out. I can see that fellow Local Guides have given you some great answers. Please take a look at them.

You might not know but we do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users’ privacy and safety. That is why your personal information was removed from the post. Please take a moment to review our Community Policy.

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