Hi everyone 
So I’ve just updated my employers business account in Maps and added the information of ‘2nd floor’
When I checked the update in Incognito Mode, Google has added ‘Etage G’.
How does Google just add something like that? Does the ‘G’ mean ground floor?
And how do I get it deleted?
Thanks so much in advance for your help.
Cheers
Bekki
3 Likes
Hello @RebekkaMartinaE
Looking into your profile it’s your first time here on connect. Well your first post or comment certainly. While we often welcome new users on connect,I’ll like to also point out to you that participating here as a buisness owner is not allowed. Infact it’s a **Violation of the local guides program rules and regulations. **You are free to participate with a different account other than your buisness account. You are also free to participate here on connect as a local guide like the rest of us but not as a buisness owner
Local Guides Connect is aimed at individuals - Local Guides themselves. We can only help you in regards to the Local Guides program.
I would like to suggest to post your questions on the Google My Business Help Communitywhere Google My Business experts will be able to provide better opinions and help. Please use that link hopefully you’ll get your issue will be solved
Cheers
1 Like
Hi Shola 
Thanks for pointing that out! 
This is actually my private account but I updated my employers business account (which is not this one).
I don’t think my question is only important for my employers Business. It’s just a mistake of Google to put ‘etage g’. Could be any account.
Cheers and thanks again
Bekki
Thank you for responding @RebekkaMartinaE
Please note to use the tagging tool “@” followed by the username when relying to someone in particular.
Still you’ll need to report it on Google my buisness page using the account of the buisness. You’ll get a better response seeing it’s your own private buisness.
Cheers
1 Like
Hi @RebekkaMartinaE
Kindly share the Maps link to the place in question for a check.
Cheers
Morten