Google Map Pin not delivered

I got the mail that i got the reward of Google Map Pin in march 2023 . I redeemed the reward. Shipping mail came from Deutsche post. That your parcel will delivered in 6 weeks Max.

It’s been 8 months I’m waiting for my reward.

No contact point.
No proper support.
No proper communication.

What the local guide can do in this case. Who is selflessly volunteering.

Not expected from Google…

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Bro same problem here

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Hello @ritesh4242 it looks like your reward has been mailed. From now on, it’s about the local distributor. I recommend you contact your local distributor.

Who is the local distributor?

Where do I get the information?

Same problem with me as well.

I got a mail from Google that, Google Maps Pin is going to be delivered with in next 6 weeks. But, now it is morethan 6 months still no update on this. I didn’t find any tracking id/contact number in the mail.

Hello @ritesh4242 , @Tanvir97 and @Praveen_moparthi ,

I redeemed a reward for a Local Guides-branded item, but it hasn’t arrived. What should I do?

Some rewards are shipped internationally, so please allow up to 6 weeks for delivery. Tracking numbers are not available. If you received a damaged item or it’s been more than 6 weeks since you’ve ordered with no sign of your package, please follow the steps on the FAQ page to request a replacement.

Hopefully you still have your redemption code from the Email that was sent to you. Please kindly visit the FAQ . You will need patience to wait for the reward item to arrive. Its often a local problem within the county.

Happy guiding

Cheers

Thanks for the reply @SholaIB . I didn’t recieve any redemption code in my email.

I just received below email.

Even FAQs which you’ve shared above also didn’t worked for me.

Please share the next stpes…

Hello @Praveen_moparthi

This isn’t the first Email you got though? There should be an earlier one where you got to fill in your contact adding…

Anyway this seems gone now. Don’t know how this can be tracked. Hope for a next chance and hope for the best. Till then,keep your contributions going.

Cheers