Google map contribution error

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@zinnaingko Have you tried reviewing only a specific place or this is happening for all places you want to review?

And regarding ‘different accounts’ know that having multiple Local Guides account is against the Local Guides program policy. You will have to keep only your primary account and exit the programme on all other accounts you may have. To exit from the programme please go to this link. Note that you don’t have to close the second Google account, just only need to exit the Local Guides program.

Hi @zinnaingko :

We have heard some problems like this before but it has resolved, so let’s see what we can do here for you. I have a few questions for you to see if we can figure out what is going on.

  1. Can you let us know what version of iOS you’re running on your phone and iPad?

  2. Have you tried deleting Google Maps from both devices and then trying again?

  3. What about other contributions? Can you add photos or answer questions?

  4. If you can get a screenshot of the error, it would be helpful as well.

Thanks =)

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Hi @zinnaingko :

Thanks for answering the questions.

Can you also try only submitting the star review rating to see if that works?

I also wonder if you are able to try on a computer or on the Android platform?

Please also let me know what version of Maps you’re using on your iPhone.

I’m trying to collect as much information as I can to understand the issues so that I can provide the team with a full picture of what is going on. Thanks!

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@zinnaingko Read the text in the prompt. It says you don’t have any name associated with your Google account. Just add your name and it should be okay. To know how to edit your name you can tap on ‘ADD NAME’ option in the prompt or follow this https://support.google.com/accounts/answer/27442

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But the error is still happening

@zinnaingko I see. I’m feeling a bit awkward now, as nothing is solving your problem. I hope @Shirley might help you.