Hello, community,
I’m having a hard time adding the neighborhood fruit and vegetable store in Google maps. I’m getting the same message over and over again. I’ve thought that the problem was that I’m not including a storefront picture, but as it appears to be, even this doesn’t help, and I’m getting the same error. Can anyone assist me in resolving this? I don’t have problems in making suggestions to already existing places though.
Hello @Asenov
Welcome to connect.
An edit can get rejected for multiple reasons.
Sharing maximum details, along with photos of frontage, helps in quicker approval of a place creation.
Meanwhile, I suggest you go through the following post.
Once an edit is not through, there is no point in repeating that frequently. That may amount to spamming.
Further, there is one more theory of “Trust core” which develops after one has got some approved edits in the account.
As I see, you do not have any approved edit against your badge.
I suggest to start with name or category correction & then migrate to place creation.
Thank you for your reply C_T. Can you then suggest me from where to start suggesting name or category correction? Thanks.
Additionally, when I had a free Gmail account, I was a local guide there as well. The strange thing is that I was able to create a place without any problems. It has been approved very fast. After that, I’ve attempted to add the above-mentioned place, but again it ended up in the same situation.
Dear @Asenov
Perhaps you can change your title to “[case study] adding missing place” and share with us a link to the place on Google Maps (even it does not exist you should be able to share via pin-pointer) .
In addition, any additional info with regards to the name, their website/ Facebook page, and/or phone number etc. will help us analyze what may be the cause, resulting in suggestions on how you could improve your edit.
Cheers!
JeroenM
Dear @C_T ,
I think that the existence of the so-called trust-score is well established and not a theory.
Personally, I fully agree with your advice to make lots of easy “low risk” edits. However, I find many name-edits advanced-level and high-risk.
Warm regards,
JeroenM
Hey there JeroenM, sure thing. Here is the location of the grocery store - https://www.google.com/maps/@42.6875722,23.3534514,3a,75y,128.01h,84.72t/data=!3m6!1e1!3m4!1s5zMGD9XIoWKwdaJVp3ELuA!2e0!7i13312!8i6656
I also have a screenshot of the front of the store, phone number, working hours
However, since it’s a small local store, it doesn’t have a facebook/instagram or website page.
Hello @Asenov
Have you signed the Local Guides program through a business account? Then I doubt whether you can continue with that.
You could have continued the LG activity through your free Google account.
Hey @C_T , my account is business, indeed, but I don’t see where the problem is with that since I’m able to vote for edits from what I’ve tried so far.
Dear @Asenov
Thank you for sharing your links. It is very late right now, so I shall look at it tomorrow.
Regarding to the other issue, @C_T is referring to the official Local Guides Program rules: Who is qualified to be a Local Guide?
If you come to the conclusion that you are not eligible using your current active email account to be a Local Guide, then you are urgently advised to remove this account from the program and create a new account with a private email.
For now, good night!
JeroenM
Good morning @Asenov ,
I promised to get back to you.
In addition to all that has already been said to you (zero approved edits on your profile, etc.) I make the following observations:
First of all, the AI of Google can read photos too, so it is important that the category of the place you are trying to add, reflects what can be seen. So I assume you used a category that implies a place specialized in selling fruits and vegetables?
The fact that the name of the store is not visible from your store-front photo, is not going to help you. Sure your photo matches the street-view image, but how can Google verify the name?
When you are using the Opening Hours sticker as your evidence, you can be sure that the algorithm is going to look for information about Krasimir Kashumov and the Mariva Commerce Ltd in Sofia. When I Google Searched it myself, it resulted in nothing. This indicates, that it is most likely also going to be difficult for the algorithm to find any reference to this place.
When adding a new place, I would personally never use a mobile phone number, even if the phone number is printed on the door of the shop. The moment you give the algorithm the phone number it is going to reverse search and won’t find confirmation for an association with the street-address/ location/ store.
I was going to search to see which businesses are listed in Google’s database for the actual address of the store, but since I am not capable to search in your language and the translations don’t work, this is something you can check yourself.
So as you can see, this is NOT a simple (low-risk) edit and thus not a great “beginners” edit.
The easiest solution would be indeed to get the owner to claim the business, and Google may send a postcard to store’s address with a code to verify its existence. Or if in doubt by Google, the owner could show Google legal evidence that they are indeed running a legit business on this address via the Google My Business helpdesk.
But since that takes away the Local Guides side of things, this is my advice (for the future):
As mentioned before, since this is not an easy “beginners” edit, you may wish to move on, get some successful edits under your belt (preferably in the same neighborhood) and come back to this challenge later.
Please let us know, how it goes and remember to tag us so we get notified.
Happy Mapping!
JeroenM
Hello @JeroenM
Thank you very much for the detailed explanation. I thought that if I give more detailed information about the veg & fruit store, Google will consider is as more “legit”, but it turns out the other way around.
With that being said, I will keep on suggesting “safe edits” until I gain some reputation before attempting again. Unfortunately, the owners are not tech-savvy at all, so it was my idea to add their place in Google Maps and they were pretty into it.
So when I’m adding the place, since this is veg & fruit store, I’m choosing a Grocery store. Would you say it’s better to add an image of the storefront or the racks with vegetables and fruits? I can also add
Additionally, here in Bulgaria is common to use mobile numbers instead of landlines, so probably the opening hours sticker wouldn’t be good idea for a picture in order to create the place.
Dear @Asenov ,
If this particular store is mainly selling fruit and vegetables, and also because that is exactly what it says on the signs, you should use the category “Fruit and vegetable store”. If you tried before, only with the category grocery store, then you may find that that was potentially one of the reasons why the algorithm didn’t approve your edit suggestion.
I looked at your contributions and noticed all the beautiful pictures of fresh agricultural produce, related to this store. To get your edit approved one might suffice, to help the algorithm confirm the correct “fruit and vegetable” category. However, at this point, I think your main challenge is the name of this place.
What is the store called?
In some countries, like France, it is common that butchers, bakers and vegetable store owners all are sole-traders that simply use their personal name. The locals would also differentiate between butcher A or butcher B in the same town, by mentioning the owners’ name. Here is an example.
In case it is indeed the name of the owner that this on the opening hours sticker, then that could be used as your evidence. The fact that the phone number is on the sticker, but you are not adding it when you create the place, is not an issue.
Good luck and get indeed some successful edits under your belt that are more straight forward!
Happy Mapping!
JeroenM
Dear @JeroenM ,
Thank you for your detailed reply once again! It’s called just Fruits and Vegetable store, no other particular name. I’m thinking of using the name of the company itself - Mariva Commerce - Fruits and Vegetable store (but in Bulgarian language) and put only 1 picture of the veggies and fruits. Would that be sufficient?
I know it could sound silly, but initially, I didn’t think of the idea that for the Category, I can actually start writing Fruits and it will show up more detailed options. I thought that I can only pick from the ones that you’re presented when you click on the “box”, in my case - a Grocery store.
p.s. I can even write the name in English and after it gets approved I could rename it to Bulgaria, so it’s more appealing to the locals. Would that be a good idea?
Thanks in advance for your continued support on the matter! You’re a great person!!!
Dear @Asenov ,
Personally, I would use the name “Mariva” and omit the commerce bit as that sounds more like the legal name of the company and not the name the locals would use.
I would also add two photos. One photo of the storefront that includes the sticker (so make sure that the sticker is a detail of the larger storefront photo that also allows the Google AI to read Fruit and Vegatables as it is written on the signs. The second photo to include would be the sticker, because it includes the name Mariva.
The language that you should use for the name, very much depends on the language setting of your phone/Maps App.
Normally, there are two lines where you can give two language versions. Instead of translating it to Dreams, I advise you to use both your language: МАРИва and Mariva.
I hope this makes sense.
Yours, JeroenM
Dear @JeroenM
Here is the screenshot of the “Add place”. I have only 1 row for the name, instead of 2 -
Dear @Asenov ,
In that case, only give the name in your language. I noticed that you are trying to submit МАРИва with the added “- Fruit & Vegetables”. That addition is not permitted as it is a description. It is also unnecessary as that information is already given by the selected category.
Please read the official guidelines for representing businesses. In particular the naming rules (including clicking on the “Learn more” tab.
Step by step you are getting there 
Greetings from Spain, JeroenM
Dear @JeroenM ,
It looks like that even with the suggestions I’m getting the same error, so I’m guessing that I should gain some reputation first and then try again. Probably will give it a wait for the next month or so, then try again.
p.s. I’m a huge fan of one of your country’s football team 
Dear @JeroenM ,
I have some great news - I was able to create the place with one setback - I had to create it on the other side of the street. I think this could be caused because the building where I wanted to add it, has only one number - 8 Golash str, and there is already another store there.
The moment I’ve went with selecting the store on the other side of the street - 9 Golash str - it created it. Now I need some help from fellow contributors just to verify that the store is on the other side of the street - where you can simply see the Google Street View.
As you see from my screenshot, it should be where the circle is - on Golash 8. I’ve already submitted edit request for the location + the name, because I’ve selected wholesale, where it is just a fruits and vegetable store (see below)
Any help will be greatly appreciated, as this shop deserves being known for, as they offer amazing fruits and veggies.
Stay safe everyone in these uncertain times!
Kind regards,
N.A.
Dear sir/madam plz slove my problem
