Getting Google Maps to Correct their Location Error

Hi ~ Google Maps suddenly managed to get my home location incorrect about 3 years ago for some unknown reason

I’ve been telling them for over a year about their error, which is causing us all sorts of problems, not just for delivery drivers but also for the emergency services

Our location is fairly remote but Google Maps has now managed to put our location, wrongly, 3.8miles to the North West of the correct location, which is really annoying to say the least

Is there a way to get the map corrected?

Hi @jackflash

Do you mean your address or are you refering to a pin on Google Maps?

Cheers

Morten

I mean my name home address where I have lived for over 40 years

Our neighbours, who live 3.8 miles away, in a different area had a Shepherds Hut installed about 3 years ago and that coincides with Google Maps getting our home address wrong

The Shepherds Hut wasn’t called ‘Blengdale Lodge’ by our neighbours at any time either and they have also told Google Maps of their error

Blengdale Lodge is in Blengdale Forest whereas Shepherds Hut is in Scalderskew Woods about 3.8 miles to the North West of our location (the correct location for Blengdale Lodge)

It’s extremely difficult to get in touch with Google Maps to get their error corrected!

My address! Google Maps managed to put it in the wrong location about 2/3 years ago and it seems impossible to get them to correct their error

It’s really annoying to say the least and it comes to something when the emergency services are being misdirected because of Google Maps incompetence

It’s impossible to get in touch with them too

Hi @jackflash

Thanks for following up.

It would be very helpful if you would use the tagging tool when replying to someone here on Connect. Type @ followed by the username. Type slowly. Then we get an e-mail notification and you are more likely to get a prompt reply. Just hitting Reply does not ensure we get notified by email.

Please check that you have tried the procedure described here: Fix a missing address or wrong pin location.

Don’t forget to first select your platform tab at the top: Computer, Android, or IOS.

If this is not successful, such data issues (like a wrong address) are better dealt with in the Maps support forum.

Hit the Community tab at the top and make a post. You need to include the Maps links to both the correct and the wrong location. And of course, the text address pointing to the wrong location. And you should attract proof in the form of emails/screenshots showing that you already tried the procedure referenced above.

Cheers
Morten

Hi Morton ~ Do you not think I’ve done all that already?

I did at one stage get an email back from Google Maps saying that my map correction could not be confirmed! It’s their mistake and a very arrogant attitude. I’ve lived here since 1980 and it’s always been Blengdale Lodge. There’s only one Blengdale Lodge but Google Maps have added another incorrect one at the incorrect location

Why? Are they all stupid?

Oi, @jackflash

Li tudo que foi postado aqui e para indicar. Gostaria de pedir, se é possível você enviar capturas de telas do problema, descrevendo o que acontece nas imagens de captura do Google Mapas e o que você quer.

Eu sou muito visual, talvez assim a gente encontre uma solução.

Abraços

Gil

Sorry but I don’t speak Spanish!

Google Maps suddenly managed to get my home location incorrect and it’s causing us all sorts of problems

It’s understandable that I’m stressed and extremely annoyed with them

I’m over 70 years old and not particularly good at using a computer, especially when the procedure for correcting issues in the case of Google Maps is so shambolic!

Why are these people unable to verify the correct location and say that it cannot be verified when they obviously changed it to the incorrect location WITHOUT PROPER VERIFICATION?

I’ve lived at this location for over 40 years and it’s only in the last few years that Google Maps has changed my address to the wrong location

Anyone who lives locally knows my property as ‘Blengdale Lodge’ The ‘New’ incorrect location on Google Maps isn’t even in ‘Blengdale’!

The Ordinance Survey maps show my property in the correct location

The people who run Google Maps are just stupid!

How many times do they have to be told of THEIR error?

@jackflash

If you share the link to where you asked for help on this on Google Maps Support, I will see if I can help you or get someone to help you.

Cheers

Morten