From my new iphone I can no longer give the answers.

From my new iphone I can no longer give the answers.

Since I bought an Iphone (December '19) the question “do you know this place?” It no longer appears.

So I do not see or can no longer access the possibility to answer on the places I visited.

Clicking on the place visited or its address no longer appears the phrase: “do you know this place?”

number of contributionsIt was also a scoring opportunity and seems to have disappeared since I changed phones.

Has anyone had the same problem and can you help me?
Thank you so much for your patience and understanding!

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Hi @DENIT33

I remember this being an issue for a long time that questions (and other features) only being available on the Android (and sometimes also the Desktop). Check the relevant help pages and if only Android and Desktop are mentioned this is Google’s suddle way of admitting that IOS users are left behind at the moment.

Best regards

Morten

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Thanks @MortenCopenhagen

I have all my devices with IOS.

I think it is a strange situation and I wonder why it is not possible to solve it?

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@DENIT33

Maybe part of the reason is the general competition between platforms where Google is mostly Android focused. But you are right.

Cheers

Morten

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Ciao @DENIT33 ,

thank you for your question.

The feature should be available on both Android and Apple without any limitation, have you checked you are running the latest version of Maps? Perhaps it is not the same version you were running on the previous iPhone.

Moreover please have a look at this support article with the steps to follow to find manually the place to answer questions. It might be possible also that based on some cached elements the app on the new phone doesn’t start automatically suggesting you that, many items are based on different algorithms which are not simple as may think such as I just visited that place :wink: .

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Thanks @LuigiZ because you give some hope that in the future there is the possibility of solving the problem.

For the moment after several attempts through the step in Answer questions I do not see the solution.

Maybe it’s my fault, but I don’t see where the mistake is.

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I wanted to update you @LuigiZ and @MortenCopenhagen on the inabilità to access to ‘questions- answers’ that with my new Iphone I could no longer see. I thought it was a limit that I had accidentally activated in Google Maps, but using a borrowed phone with Android functionality everything worked perfectly. So I deduce that it is a problem related to the use of some limit between IOS and Gloogle-maps.

Greetings to all

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Yes that might be possible @DENIT33 , it is known there are differences between Android and iOS and that many features are available only on Android being Google own platform.

Anyway thank you very much for letting us know, have a nice evening :blush: !

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