A few days ago I received an email from Google location announcing a new badge for my profile (which later turned out to be an error) and I just saw that about 5000 points had disappeared from my account with the consequent drop to level 7 in Local Guides, instead in my Connect account I continue at level 8.
To begin I understand and accept that there are rules of behavior to avoid abuse that carry penalties, not in vain I am a high-ranking member and moderator in the global community of the GPS navigator Waze, another of Google’s companies.
I do not claim anything from you, I only ask for your help in case you could tell me where to go in a more personal way to see if I can find out what happened or what I did wrong so as not to repeat it in the future because I am not aware of having acted wrongly since my Collaborations are quite spaced and in no way do I consider them incorrect, in the help center I only find generic answers that do not clarify anything for me.
On the other hand, I can’t quite understand the moderation / filtering process of certain places by the “system” because I observe that there is a lot of garbage in some places. While I have some places pending approval, I guess from another Locator.
At Waze, higher-level editors are those who moderate the novices until they are considered trustworthy and when an editor is penalized, they contact him in order to “educate” him in his work and only when he persists in his error is he penalized.