Fraud about Google maps listings via phone

Hello!

It is not first time some friend of mine told me that someone from Google (with name Katya) called him / her - to ask for 125 EUR fee to fix his / her listing and make it rank higher in local search. Of course it is a fraud.

They told me today again - here is it - in Bulgarian - about an art gallery , owned by girl that I know.

How can we stop it? Some info campaigns ? Some informational videos?

I would help in any way I can cos these frauds and blackmailing /we will delete your listing if you don’t pay us/ are disgusting!!!

Thank you!

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@BorislavA

I think it could be relevant for you to seek help on this in the Maps support forum and / or the Google My Business support.

Also, I’m tagging @DeniGu to take a look.

Cheers
Morten

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Hi @BorislavA ,

Thanks for reaching out.

You can find helpful information on protecting against fraudulent calls in this Help Center article. In it, there is also a link to an online violation report form that the business owner who received the fraudulent call can fill out.

As @MortenCopenhagen suggested, the business owner can also report this on the Google My Business Community platform.

I’m going to mark this reply as the solution as it answers your question. Thank you!

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