Fix this immediately

@BorrisS

Please reinstate this young lady back into the local guide program

[Username redacted]

It’s straightforward she did nothing wrong in accordance to any policies and so she does not need to be discriminated against which is exactly what it looks like is happening!

3 Likes

Hi @MichaelBanks

As an account has been suspended, here below you will find a link to know how to contact the Local Guides Team for a verification of the account:

Please remember that, who is banned, through the account, is the person that is managing it, as the account is not acting independently of him.

Bookmark this link, and follow the instruction in there to let her know how to contact the Local Guides Team: Why was I removed from the Local Guides program?

Also please inform her that…

"If you think you may have been wrongfully removed from the program and your account hasn’t been reinstated for more than 10 days, don’t create a new account to post on Connect. (That’s against our program rules, too.)

Instead, fill out the Appeal form, letting us know you’ve been removed. Be sure to provide us with your Google Maps profile URL so we can look into it. It can take up to three weeks to investigate banned accounts, so please be patient. Our team will reach out privately as soon as we have an update.

For your privacy, please edit your post, removing the contact informations in there. The team will not use this post to contact her

Thank you

3 Likes

Hello @MichaelBanks ,

Thank you for reaching out.

Please, have a look at what @ErmesT gave you as an answer. Furthermore, I am going to accept his reply as a solution.

I would like to inform you that, due to security reasons, I have redacted the private information from your post. Moreover, I am going to move it to the How-tos section, the place where Local Guides ask questions related to Connect and Google Maps.

1 Like